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“Very nice hotel in a convenient location” 4 of 5 stars
Review of Courtyard by Marriott Los Angeles Westside

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Courtyard by Marriott Los Angeles Westside
3.0 of 5 Hotel   |   6333 Bristol Parkway, Culver City, CA 90230   |  
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Special Offer
$20 Daily Credit
Ranked #4 of 8 Hotels in Culver City
Salt Lake City, Utah
Top Contributor
96 reviews 96 reviews
37 hotel reviews
Reviews in 54 cities Reviews in 54 cities
85 helpful votes 85 helpful votes
“Very nice hotel in a convenient location”
4 of 5 stars Reviewed September 11, 2012

I stayed here for two nights on business travel. The hotel was nice. Nice rooms and very comfortable beds. Definitely an upgraded hotel. Plenty of amenities in the room including lots of soft towels. Looking forward to staying here upon return to Culver City.

There were a few negatives including $12 for parking. The walls of the rooms are thin and I heard my neighbors' conversations and televisions.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jccuevas, General Manager at Courtyard by Marriott Los Angeles Westside, responded to this review, November 2, 2012
I am happy to hear that you enjoyed your stay with us we look forward to having you as a returned guest in the future. I would like to apologies for the thin walls but the next time you come back I will make sure you get a room in a different location to make your stay more comfortable and pleasurable.
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235 reviews from our community

Traveler rating
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    43
    14
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Plainfield, Illinois
Top Contributor
82 reviews 82 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed September 7, 2012

Great place to stay that is by LA, but not in the hustle and busell of the city. Great food in the area. Updated room, great views. Try and get a room on the back side otherwise the highway is a bit lound.

Try Dinahs for some of the best fried chicken around

Room Tip: Get a room on the back side away from the freeway
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jccuevas, General Manager at Courtyard by Marriott Los Angeles Westside, responded to this review, November 2, 2012
I thank you for taking the time and giving us your feedback. We like to know what our guest think and feel about our hotel.
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Rotterdam, The Netherlands
Top Contributor
151 reviews 151 reviews
20 hotel reviews
Reviews in 56 cities Reviews in 56 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 23, 2012

Visited for business as my office is a 5 minute walk; And when you dont have a car lots of needed things are around. Like a big mall with lots of restaurants. When you do have a car everything interesting is only 15 min away, like Venice beach, Marina Del Rey, Beverly hills, etc.
The hotel staff is very friendly, accurate and sharp; The rooms clean, pretty big and have all you need; Breakfast is good, all fresh and of good quality.

So yes when you need to stay in a convinent hotel, this is a good one.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jccuevas, General Manager at Courtyard by Marriott Los Angeles Westside, responded to this review, November 2, 2012
On behalf of my team I thank you for your comments. It always our pleasure and delight to serve you. We strive to give you the outmost unique service and memorable experience.
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Omaha, Nebraska
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 19, 2012

We had a great visit to the Hotel. It was less than 10 miles from anywhere in the Hollywood/LA area we wanted to see. And it was only about 2.8 miles from the airport. Perfect spot for our last two nights. Nice clean room in a quiet business area so it was less busy on the weekend. We loved the hotel and the staff was really nice!~

Room Tip: It was a great hotel with a SUPER location for LA adventures. Nice and quiet on the weekend we were...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jccuevas, Front Office Manager at Courtyard by Marriott Los Angeles Westside, responded to this review, August 21, 2012
Thank you so much for staying with us while you were in Los Angeles. We appreciate your comments and hope that if you are to visit LA again, you will come and stay with us. Thank you again!
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Phoenix, Arizona
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 16, 2012

We had a Priceline "name your own price" deal for our stay at this hotel. We had to move our stay back several days, and with the assistance of a Priceline manager and the helpful Courtyard staff we were able to do so.

The room itself was OK, a decent value for what we paid I suppose. My main issue was with the bedding. It was very thin, so I was cold all night despite adjusting the A.C. There was no extra blanket available. We pulled out the sofabed late at night but were unable to use it because it was just a bare mattress.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jccuevas, Front Office Manager at Courtyard by Marriott Los Angeles Westside, responded to this review, August 21, 2012
Thank you so much for staying with us while you were in Los Angeles. We appreciate your comments and strive to make your future stays with us better. We like to hear comments about our service and hotel, to help make us better. Also, for future reference, at any hotel you stay at, you are more than welcome to ask for anything you made need to make you feel comfortable. We have told housekeeping about your comment regarding the bedding and we are working to make it better in the future. Thank you again!
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Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 15, 2012 via mobile

The staff was very friendly and helpful. We left the room late one day and it didnt get cleaned but one call to the front desk and we had fresh towels in less than 5 minutes. The last day we had an unwelcomed roach crawling on the door.
Free validated parking.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan C, General Manager at Courtyard by Marriott Los Angeles Westside, responded to this review, November 13, 2012
Thank you for choosing to stay with us. It is our pleasure and delight to serve you. We appreciate your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 15, 2012

Stayed at the hotel for business the week of August 5th through the 9th, the hotel was prepaid by my employer (Riverside County), however, when I checked in I was instructed to leave a credit card for incidentials. The following day I checked my bank balance and discovered the hotel had charged my credit card for the hotel and incidentials $590.00. When i questioned them aobut this I was told I should have only been charged $80.00 for incidentials and that it would be reversed that day, however the following day I did receive a credit for $500.00, with little or no explanation. Then the next day I was again charged $30.00 for an unknown amount and when I questioned the new charge was told it would be for the parking of two vehicles assigned to my room. I explained to them I would be paying cash for parking the day prior to checking out and to please reverse the charges. The Wednesdaty prior to leaving I infact paid cash for the two vehicles and was assured there would be no additional charges on my credit card. However, again prior to cheching out there was yet another charge for $24.00, unknown for what and it was eventually reversed. It shoud be noted when I questioned them about the original charge I spoke with the front desk clerk whom as to see my credit card again and copied down my account number and for unknown reasons also copies the three digit security code from the back and told me it would be necessary for her to reverse the charge (?), then two days after checking out of the hotel and returning to work I was notified by my bank that unknown suspect(s) had used my credit card for charges in the city of Torrance. Unknown if anyone from the hotel is responsible for these charges but it is interesting after checking out of the hotel there were additional charges and then two additional charges elsewhere in the community. In short I would have to say my stay at this hotel was less than enjoyable and I have no plans of every returning to this location and/or any other Marriott hotels. In closing while continuing to attempt to get this matter resolved i have gotten little to no help from the hotel, it just, "I'm so sorry." pathetic, worst experince ever at any hotel

Room Tip: Dont stay at this hotel, try anyone else in the area
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  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan C, General Manager at Courtyard by Marriott Los Angeles Westside, responded to this review, November 13, 2012
I am surprised to read such comments my apologies for causing you such an inconvienence. I recall speaking to you myself personally. I remember explaining to you in detail the charges and credits on your card. We resolved these issue through Marriott Customer Care. You were not a victim of Identity theft but part of a human error and training issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Los Angeles Westside

Address: 6333 Bristol Parkway, Culver City, CA 90230
Location: United States > California > Culver City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Culver City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Los Angeles Westside 3*
Number of rooms: 260
Official Description (provided by the hotel):
This brand new hotel features 260 spacious guestrooms and suites in addition to over 10,000 square feet of flexible indoor-outdoor event space and a full catering department. 3.5 miles north of LAX. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Westside Hotel Culver City
Courtyard Culver City
Courtyard Hotel Culver City
Culver City Marriott
Culver City Courtyard

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