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“beautiful property” 4 of 5 stars
Review of Avenue of the Arts Wyndham Hotel

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Avenue of the Arts Wyndham Hotel
4.0 of 5 Hotel   |   3350 Avenue of the Arts, Costa Mesa, CA 92626 (Formerly Wyndham Orange County Hotel)   |  
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Ranked #3 of 23 hotels in Costa Mesa
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795 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valencia
1 review
3 of 5 stars Reviewed September 9, 2013

This hotel has a great location, only minutes from Newport Beach and Disneyland. However, the water has a very strong sulfur odor.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sloan S, Front Office Manager at Avenue of the Arts Wyndham Hotel, responded to this review, September 9, 2013
Good evening,

The water quality in your room is disturbing. Our engineering team has taken your room out of service in order to research the issue further and repair it. Thank you very much for your valuable feedback, and for taking the time to review us on Trip Advisor. Please feel free to reach out to me directly with any questions or concerns. Warm regards,

Sloan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern California
Top Contributor
212 reviews 212 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed September 8, 2013

After looking at the hotel's beautiful website photos, decided to stay here. We saw two rooms. The first room they checked us into was an handicap king suite. It was large, nice view of the lake, however NO closet, no place to hang clothes. Bathroom was unimpressive. Unless you are handicapped, would not recommend this room. We asked the front desk to move us to an executive king suite since that is what we reserved. This room, #312, was extremely large. There is a closet with two robes, safe and hangers. The very clean bathroom had one granite counter sink, shaving mirror that was broken, fruity smelling soaps, towels stored over the toilet, tub with nice shower head and gold lame shower curtain, and a stone/cement floor with no rug. There was a small bathmat, unimpressive towels. Did not care for the bathroom floor at all. Outside the bathroom was a makeup area, mirror and granite counter but no chair. The living room and bedroom areas offered a very nice wood floor. The huge living room area had a comfortable faux white leather love seat, two uncomfortable mod chairs, a glass coffee table, a glass and silver plate high top table with flimsy hard unpadded chairs. There was another round glass table with four similar hard unpadded chairs. There was a bar with sink, cabinets, coffeemaker, and minibar, but we were not given a key to the minibar. There were NO waters available to us in the room. The hotel lounge is listed as open to 1am, so we went down at 11:45pm to buy waters. The bartender told us they already had last call. Closes at 1am, last call at 11:45pm - interesting. We informed him that we merely wanted to purchase bottled waters for our room. He agreed, but it took 15 minutes before they could find us waters. Back to the guestroom review: There was a small glass desk in the living room. It was on wheels and wobbled whenever I tried to write or use laptop. Internet wifi was free but EXTREMELY SLOW. The chair that was at the desk was awful. Perhaps it is suppose to be ergonomic but if that is the intent, it failed miserably. It had a hard unpadded seat and the back was a 3 inch round silver plate bar for a back. So uncomfortable! I swapped a chair from the round table which I already mentioned were hard and unpadded but at least had a better back support. Living room and bedroom had tv's. Bedroom had a three drawer dresser, a chair that was ok, and a king bed that sat between two nightstands. The only space beside the bed was the width of the nightstand on each side - not very much, so had to be a bit careful getting out of bed in the night. My biggest complaint is the mattress and bed linens. OY VEY! the website referred to "luxurious bedding" - but we found it anything but luxurious. It was TERRIBLE. The mattress was lumpy, sagged in the middle. The sheets were so old and worn out, there were HOLES in the sides!!!!! HOLES!!! The sheets were worn out thin, you could see through them. This was just unacceptable, so rather than agree to "go green" as they ask - I requested housekeeping put new sheets on the bed. The second set of sheets were no better than the first set, although I did not readily see any holes. For the reason of the sagging, lumpy mattress and old worn out sheets, I gave this hotel a poor rating. No hotel should ever put worn out sheets with holes on a bed!!! NEVER. The hotel manager should sleep in room #312 and then decide if the sagging lumpy mattress is something to refer to as "luxurious" on the website. In a hotel, a mattress and decent sheets are important. Otherwise I would have rated it Average. The bathroom needed a rug or something to cover the cement stone type floor. The desk and chair could be improved upon. The size of the room is great, wood floors nice - sans the cement in the bathroom. Note: the housekeeping staff are to be given kudos for cleanliness - sans the fact that their management doesn't give them "decent" sheets to use on beds. I really can't stress how OLD and WORN OUT THIN the sheets were. The first set with holes made me sick, and a good thing I saw that in the morning rather than before I actually slept on them. There is a brochure in the room that touts how guests can buy the hotel sheets, towels, etc. I suggest the hotel buy some of their own sheets and use them! I would never purchase their sheets based on what they had on these beds. So while I think this hotel has promise because the executive king rooms are nice - it is not stellar. In fact, our room compared to the website photos prove: don't judge a book by the cover.

Green Features: If the hotel wants guests to reuse sheets - provide ones that do not have holes in them, and are not worn out, old and thin. Do not refer to your beds as luxurious when the fact is that room #312 had a lumpy sagging mattress and old worn out sheets with HOLES.
Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sloan S, Front Office Manager at Avenue of the Arts Wyndham Hotel, responded to this review, September 9, 2013
Good evening,

The room quality you discuss in detail throughout your review is alarming. I will be contacting you directly to discuss the issue in more depth. Thank you for your valuable feedback and I look forward to speaking with you soon. Warm regards,

Sloan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City
1 review
4 of 5 stars Reviewed September 8, 2013

Nice hotel, breakfast buffet for the soccer team was very good. TV was not working very good, remote control.
I was not happy that the hotel had no wifi and you needed to pay for the internet. Also $17 a night for parking fee is a bit too much

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sloan S, Front Office Manager at Avenue of the Arts Wyndham Hotel, responded to this review, September 9, 2013
Good evening,
We are ecstatic that you enjoyed your stay, and that the breakfast buffet met your expectations; however were saddened to read that your stay was not perfect. Upon your next visit I would encourage you to enroll in Wyndham Rewards. It takes only a minute and is completely free. This membership comes with complimentary WiFi throughout your stay. Please reach out to me directly as I would love to arrange your next stay. Warm regards,
Sloan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Avenue of the Arts Wyndham Hotel

Also Known As:
Wyndham Costa Mesa
Costa Mesa Wyndham
Avenue Of The Arts Wyndham Hotel Costa Mesa, CA - Orange County
Address: 3350 Avenue of the Arts, Costa Mesa, CA 92626 (Formerly Wyndham Orange County Hotel)
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
#3 Business Hotel in Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Avenue of the Arts Wyndham Hotel 4*
Official Description (provided by the hotel):
Indulge the senses with unparalleled comfort and modern convenience at South Coast's most cosmopolitan address - the Avenue of the Arts Wyndham Hotel. Perfectly positioned midway between Los Angeles and San Diego, the hotel is opposite the Performing Arts center and 1 block from South Coast Plaza Mall. Guests can enjoy the Silver Trumpet Restaurant & Bar offering lunch and dinner menus and a breakfast buffet. Additional amenities include a fitness center, 24 hour room service, and outdoor heated pool. ... more   less 
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