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“Nice hotel and classic Westin hospitality” 4 of 5 stars
Review of The Westin South Coast Plaza

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The Westin South Coast Plaza
4.0 of 5 Hotel   |   686 Anton Blvd., Costa Mesa, CA 92626   |  
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Breakfast for 2 Included
Ranked #5 of 23 Hotels in Costa Mesa
GreenLeadersSilver level
Georgia
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Nice hotel and classic Westin hospitality”
4 of 5 stars Reviewed November 2, 2013

I came here for a meeting with about 75 people. The rooms were nice, the lobby was clean, and meeting rooms were spacious and nicely appointed. I have many food allergies and the catering easily accommodated my needs. The hotel is in an area with other sky rises, and walking distance to an upscale mall. My biggest complaint is they only have 1 set of bathrooms in the lobby which is not near all of the meeting rooms. It was a good 10 minutes round-trip for a short bathroom break which isn't ideal for those considering a meeting here. If you don't do the valet parking, it's a little bit of a walk to your car. Overall, there wasn't anything special about this hotel that makes it any better or worse than any Westin. Nice hotel, but easily forgettable.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review, November 27, 2013
Dear TravelingSinc,
We are delighted to hear that our catering team was able to meet all your needs with your meeting. Our team is dedicated in making memorable experiences and we hope that we have another opportunity to be able to make a real connection to the hotel on your next visit.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Athlone, Westmeath, Ireland
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 21, 2013

Great location with easy access to main business or leisure locations. Limited car parking but wonderful rooms, food, wifi quality and rooftop gym. Added extra with in-hotel starbucks An excellent business hotel. Would definitely stay again next time in the area.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review, October 30, 2013
Dear Ruth L,
We are glad you felt the hotel was a great hotel and the service was excellent. We look forward to your return visit.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aliso Viejo, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 20, 2013

I took my wife to the Westin for a simple little stay-cation for her birthday, and received fantastic, friendly service from Joyce and other staff members. Upon checking in, Joyce asked if we were celebrating anything special. When we told her it was my wife's birthday, she wished her happy birthday, upgraded our room for us, gave us late checkout (4 PM), and gave us a 50% discount on our parking, all without us asking and all for free. After settling in to our room, a complimentary box of chocolates and a card signed by the staff was delivered to our room by another friendly staff member who again wished my wife happy birthday. We received this unexpectedly wonderful treatment even though we were not paying a dollar for our stay (we were using a gift certificate that we received at a charity auction earlier this year). I was definitely blown away by the service.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review, October 30, 2013
Dear Christopher W,
Thank you so much for letting us know that one of our staff exceeding your expectation and made a memorable moment for you. We will make sure she knows how she made you feel.
Guest Relations Manager
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Los Angeles, California
Top Contributor
163 reviews 163 reviews
20 hotel reviews
Reviews in 46 cities Reviews in 46 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed October 20, 2013

We come down here to see plays at the South Coast Repertory which is just across the way from the Westin. A one minute walk. The Orange County Performing Arts Center is right next to SCR. Another minute. Or you can walk across the bridge to South Coast Plaza with its high end shops and restaurants in under 10 minutes Just a great location. The lobby is beautiful with a lobby bar looking out onto a waterfall behind. The staff are very welcoming and after they know you ( we come here about 6 times a year) your wish is their command. The deluxe rooms facing the park are what you want, particularly in summer when the Eastern exposure will keep the room a lot cooler. If you are a member of Starwood, you also get a lot of perquisites. The rooms are large and tastefully decorated,but they get a lot of hard wear. The ones on the upper floors are in better condition - particularly the Starwood Guest floors.
By no means is this the Four Seasons or the Ritz Carlton, but it is a very good value for the money, well located in a beautiful area. There are many other hotels to stay in right around The Westin, but this one is the best of them all. It also has a superb restaurant, Pinot Provence, for breakfast, lunch and dinner. Very charming and delicious.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review, October 30, 2013
Dear Jean H,
Thank you for staying with us. It is so important to be able to enjoy yourself at a hotel for what ever reason you are traveling. We are glad we met your expectations on your visit.
Guest Relation Manager
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Chicago, United States
Top Contributor
59 reviews 59 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 19, 2013

I was extremely impressed with my most recent stay at this hotel. The room was quite large and very comfortable. It was tastefully decorated. The staff was excellent. The location is very convenient to South Coast and the surronding business area. There are many restaurants ro select from. I was also impressed with the hotel's French restaurant. It is very convenient to SNA. as well. I highly recommend this hotel.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review, October 30, 2013
Dear James W,
Glad to see that you felt all your stay details fit into place.
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 18, 2013 via mobile

I live relatively close to this hotel and chose to stay here as some friends and i were going out to a concert that night and did not want to worry about driving after. Got a nice upgrade to accommodate some guests for a preparty too! The front desk was great about accommodating requests as well. The X factor was the guest services staff. It seemed to be a slower day at this hotel and they offered to drive us to the venue and pick us up after. Small fee but it was way better than taking a cab and waiting for one after the show. This property has a great central location in Orange County. Room service was also surprisingly good even compared to fancier hotels. Well done everyone

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review, October 30, 2013
Dear DK_ninjaaaaa,
Thank you so much for your feedback regarding your experience. It is great to hear that you felt it was excellent. We look forward to having you back with us on your next journey to Westin.
Guest Relations Manager
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Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2013

I first visited this hotel for a business meeting, then stayed here on a subsequent visit. The lobby and conference facilities are both nice, with an attentive staff. I found the room, for the most part, to be up-to-date. The caveat is that numerous other Westin properties tend to have rooms that are a bit more updated. The location is perfect for business meeting, or for those who are tourists.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review, October 30, 2013
Dear kwward1,
We are delighted that you feel our hotel staff are attentative and meet your needs. We look forward to your return visit.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin South Coast Plaza

Address: 686 Anton Blvd., Costa Mesa, CA 92626
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Costa Mesa
#4 Green Hotel in Costa Mesa
#6 Romantic Hotel in Costa Mesa
#6 Business Hotel in Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin South Coast Plaza 4*
Number of rooms: 392
Official Description (provided by the hotel):
A stay at the Westin South Coast Plaza, Costa Mesa allows you to discover the culture, glamour and excitement of Orange County. Close to theater, shopping, Disneyland, Knott's Berry Farm, and more! ... more   less 
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Also Known As:
The Westin South Coast Plaza Hotel Costa Mesa
Costa Mesa Westin
Westin South Coast Plaza
Westin Hotel Costa Mesa
Westin Costa Mesa
Westin South Caost Plaza
The Westin South Coast Plaza Costa Mesa, CA - Orange County

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