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“I loved staying here till Irvin was abusive & lied about me!” 4 of 5 stars
Review of Super 8 Costa Mesa / Newport Beach Area

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Super 8 Costa Mesa / Newport Beach Area
2.5 of 5 Motel   |   2645 Harbor Blvd, Costa Mesa, CA 92626   |  
Hotel amenities
Ranked #10 of 23 Hotels in Costa Mesa
Aliso Viejo
1 review
“I loved staying here till Irvin was abusive & lied about me!”
4 of 5 stars Reviewed May 22, 2013

GM did not believe what I said about the first incident that Irvine lied about me. And I'd like to speak to the Owner of this property asap. Please leave your name & cell on my VM 949.878.7100. I'd like to speak to you so you may hear who I am... then email you the details, and hear back your resolution. I'm happy to offer a Customer Service Training which I've done for many companies including IBM, Ladki, Real Estate Associations, Nurses, Attorneys, etc. Genuinely, Roxi

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mojodp, Front Office Manager at Super 8 Costa Mesa / Newport Beach Area, responded to this review, May 28, 2013
I would be happy to discuss your stay with us at your convenience. My email is listed as well if you would prefer.

Sincerely,

John Morrin
714-879-4920 ext. 201
john_morrin@sbcglobal.net
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269 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 11, 2013 via mobile

I stay in hotels 300 days out of the year. That being said, I used to love this hotel. This time around it was not so great. Our room was dirty and smelled like urine. Front desk staff on the night we checked in was a young lady that was rude and obviously hated her job. One thing I loved about this hotel was it's heated pool and hot jacuzzi. When we pulled in to the hotel I got excited as it was advertised on the sign that they had a heated pool, sauna, and jaccuzi. After we checked in I quickly hurried to my room to change into my suit. I went out to the pool area to find 'out of order' sign and the whole area locked up. I was so dissapointed. It is really the only redeeming quality that this hotel has, and without it, it was just kind of sad and run down.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mojodp, Front Office Manager at Super 8 Costa Mesa / Newport Beach Area, responded to this review, May 13, 2013
I would like to apologize that we failed on multiple levels regarding your recent stay with us. It was unfortunate that the day the pool was down for maintenance coincided with the date of your stay. It is back up and open. As far as the demeanor of the staff member mentioned this is totally unacceptable. A management conference with the employee is scheduled to see that this does not happen in the future. I would be happy to address your stay with us directly if you would like to contact me at your convenience. We do appreciate your taking the time to bring your concerns to our attention.

Sincerely,

John Morrin
714-879-4920 ext. 201
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San Diego
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 29, 2013

Much better rooms than last year. Shower is excellent, and it has a very quiet but strong fan so you can leave the light on in the bathroom at night. The towels are no longer large strips of sandpaper!

Room Tip: Ask for one of the upgraded rooms!
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mojodp, Front Office Manager at Super 8 Costa Mesa / Newport Beach Area, responded to this review, May 1, 2013
Thank you for reveiwing our property on your return visit with friends. We're glad you have enjoyed the recent upgrades that we have been working on. Thanks again, and we hope to have you as our guest again if your travels bring you to our area in the future.
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Additional Information about Super 8 Costa Mesa / Newport Beach Area

Address: 2645 Harbor Blvd, Costa Mesa, CA 92626
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Costa Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Costa Mesa / Newport Beach Area 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Conveniently located off of the 405 Freeway, the Costa Mesa Super 8 allows easy access to Southern California attractions including Disneyland, Newport Beach, Knottsberry Farm, Universal Studios, renowned shopping at South Coast Plaza and many other activities and attractions. The Super 8 of Costa Mesa offers SuperStart Breakfast that includes - Assorted Cereals, Fruit, Juice, Coffee, Tea, Toast, Bagels with Cream Cheese, Pastries, Oatmeal and self serve Waffle Bar. Nightly Evening Refreshments. Large Heated Pool, Sauna and Spa. In Room Coffee, Daily Paper - Delivered! Guest Business Center, Free WI FI throughout entire property. Complimentary DVD player and Movies available. Expanded Cable TV w/ HBO, CNN and ESPN. Many eateries nearby catering to all tastes including a new In-N-Out Burger. Kids 17 and under stay free with paid adult. It is our pleasure to make your stay in Orange County a comfortable and memorable experience. One button reservation from your smart phone. ... more   less 
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Also Known As:
Super 8 Costa Mesa / Newport Beach Area Hotel Costa Mesa
Super Eight Costa Mesa
Costa Mesa Super 8
Costa Mesa Super Eight
Super 8 Costa Mesa / Newport Beach Area CA - Orange County

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