We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I'm a returning satisfied customer!” 5 of 5 stars
Review of Crowne Plaza Costa Mesa Orange County

Save Saved
You added Crowne Plaza Costa Mesa Orange County to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Costa Mesa Orange County
3.5 of 5 Hotel   |   3131 S Bristol Street, Costa Mesa, CA 92626 (Formerly The Hotel Hanford)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #2 of 23 hotels in Costa Mesa
Moscow, Idaho
1 review
1 helpful vote 1 helpful vote
“I'm a returning satisfied customer!”
5 of 5 stars Reviewed May 12, 2013

I've stayed at the Crowne Plaza twice in the past year due to work conferences that I occasionally have to attend in the area. My job lets me request where I stay so the first time I stayed here, I just picked it based on the location, price, and pictures. I enjoyed my original stay so much that I requested to stay here again. The staff is friendly, the rooms are clean and comfortable, and the lobby is just fancy. Both times that I have visited there was always ample parking and you can request a quieter part of the hotel if you'd like. My second visit, I did notice that from the 3rd floor on the pool side I could hear children screaming and just commotion from the pool area even after 9pm so if you have to go to bed early, then you might want to request to be on the non-pool side of the hotel. I would definitely recommend this hotel to anyone looking to stay in the area. The furnishings and decor are sleek, modern, and up to date. The linens and pillows are soft and luxurious. It's just like how hotels should be!

My second stay here was over Mother's day 2013 weekend and I was currently pregnant with our first child so my husband faxed over a note for me and had them put a dessert in my room with flowers and they even wrote "Happy Mother's Day" in raspberry sauce on the plate. I thought that was very nice and accommodating.

Room Tip: You can always request a quieter floor, and to be on the side of the hotel without the pool if you a...
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

401 people have reviewed this hotel

Traveler rating
    244
    105
    30
    13
    9
See reviews for
62
78
31
152
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
San Diego, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 9, 2013

Our organization used the Crowne Plaza for a conference. The facilities were just right for our meeting, and perfectly close to the airport.
I was served so graciously by the staff, and want to give kudos particularly to Frank, the man at the front desk who helped me with a problem I had, going above and beyond to make sure my need was met.
The only caveat I'd have is that shower supplies and glassware were not replenished in our room for our second day.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubuque, Iowa
Senior Contributor
29 reviews 29 reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 8, 2013

I stayed at the Crown Plaza as it was in close proximity to John Wayne Airport. I was pleasantly surprised by the in house restaurant, The Savoy. My check in went smoothly and I was comped for my IHG status with some bar vouchers and a parking voucher.

The room was very nice and on par with typical Crowne Plaza's.

I was on a business trip and the internet was quick and the staff very helpful with sending faxes and facilitating printing of some documents.

I really liked the experience at the Savoy. The staff at the bar was very friendly and made an excellent suggestion as the happy hour appetizers were half off. I had two of the seared tuna which was very good and the chef made up some fresh wasabi for me.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Hollywood
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

What a clean and friendly hotel!
The location is near to the shopping mall and a lot of good restaurant.
The rate is excellent, too.
If you go Orange County, you need to stay at the CROWNE PLAZA, COSTA MESA.
YOU WILL LOVE IT.
Susie
North Hollywood, California

Room Tip: Pool view?
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 5, 2013

I was very impressed with the hotel, staff and overall cleanliness of the hotel. During a very busy OC marathon weekend, and a convention group, the hotel managed to keep an air of quiet calm.
Front desk staff were attentive and sweet, the breakfast buffet was quite good. Centrally located & a few minutes drive from South Coast Plaza Mall. I would definitely stay here again.

Room Tip: Ask for a room on a higher floor away from street noise.
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2013 via mobile

I arrived from Latin America after a grueling trip and I met one of the friendliest front office team ready to check me in. Frank Atayde and Chris made me feel so at home with their well mannered and courteous service. Frank is a thorough professional & has indepth knowledge of the Priority Club reward program and how to treat loyal customers which was very refreshing as this was my 4th IHG hotel in a row in the last 2 weeks. Was feeling pretty hungry and decided for late night meal at the bar where I met Ashley, the friendly bartender with great people skills and a permanent smile. Ashley has a great personality & truly enjoys her job and customers & it's the way to go in the hospitality business. Breakfast was a horror the next day and has been so ever since mainly because the breakfast team doesn't have a clue of what service is. Had to get some business document sorted out and the front office managers Andrew and Erin were extremely helpful. I will keep staying in this property because of these remarkable people, but a training on interpersonal skills for the breakfast team has to be conducted urgently. The breakfast needs complete overhaul in presentation & delivery.

Stayed April 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2013

Most recently stay here; I received excellent service and rooms. As a fact, it’s really nice hotel to stay in Costa Mesa, all people are in Hotel really good and wonderful service.

Especially thanks to Frank and Lounce, they always helped me entire stay in hotel.

I plan to stay at same location...without any hesitation.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Costa Mesa Orange County? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 S Bristol Street, Costa Mesa, CA 92626 (Formerly The Hotel Hanford)
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Costa Mesa
#4 Romantic Hotel in Costa Mesa
#8 Family Hotel in Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Orbitz, Travelocity, Tingo, Agoda, Venere and Priceline so you can book your Crowne Plaza Costa Mesa Orange County reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Costa Mesa Orange County CA

Owners: What's your side of the story?

If you own or manage Crowne Plaza Costa Mesa Orange County, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.