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“Excellent service by Jorge And first impressions are very important, the gentleman was extremely pleasant” 4 of 5 stars
Review of Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
3.5 of 5 Hotel   |   3131 S Bristol Street, Costa Mesa, CA 92626 (Formerly The Hotel Hanford)   |  
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Ranked #2 of 23 hotels in Costa Mesa
Fort Lauderdale
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Excellent service by Jorge And first impressions are very important, the gentleman was extremely pleasant”
4 of 5 stars Reviewed February 6, 2013

I just checked into this hotel, and it's pretty nice. I normally stay at the other namebrand hotels in the area but everyone was full so I tried the Crowne Plaza for the first time. So far so good. Clean reasonably modern and friendly

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Gardnerville, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2013

Looked for a "non-surfer" hotel near the beach towns and found this! Clean, quality finishes (tile, granite, glass shower). Comfortable king bed and good pillows. The desk personnel, like Javier, were informative and helpful with all my questions.

Room Tip: Room was small, but size is offset by the high quality.Be sure to ask for special rates, such as sen...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2013

Crowne Plaza Costa Mesa CA is our home away from home since last Nov. (for 3 months and we are still staying) while working on a project. Its location is near the SNA airport; breakfast, lunch, and dinner are top of the line; the rooms as well as the bed and pillows are so comfortable and clean. BUT, its best feature is the service especially FRANK at the front desk. He has helped us with extra pillows, water, shuttle bus and just about anything. He always make sure our accomodations are hassle-free and stress-free after a hectic day at work. Thanks, FRANK.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeville, Minnesota
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 28, 2013

This hotel was easy to get to with close access to the 405, and the hotel front desk staff was super helpful and accommodating! They even let me use their printed and fax for free instead of paying for the ones in the computer room! Nice staff, nice rooms, and overall a great stay.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2013

I would recommend this hotel to anyone staying in the Orange County area!! The rooms were excellent, and very clean. The front desk staff went above and beyond to make sure my stay was comfortable. I was always warmly greeted and the staff was most helpful. The shuttle service was wonderful. They will take you anywhere nearby for dinner or shopping. I was sick and the driver, Greg, took me to CVS to get some allergy medicine. The hotel is right next to South Coast Plaza so you will have plenty of things to do at night or even shopping during the day.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2013

I should have written my accounts over the past 10+ years, traveling now over 230 days each year. i have stayed at easily over 600 hotels. The last couple of years I have had longer stays.I have been at this hotel three of the past four weeks and it truly is the best Crowne Plaza thus far (maybe out of a dozen). Overall it rates in the top 10% re addressing what I need, and the staff does so quickly. The staff at front desk, especially great at getting things done. Housekeeping, after a couple of issues, did come through and address a couple of items. I wish I could take this hotel with me wherever I travel - wow, only if I could find a way (ha)!

Room Tip: Rooms on road side a little noisy (But so is the street where I live)...so, just turn the fan on low...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West hill,ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2013

I was surprised to see how good the room was and customer service was awesome.Realy good options on the breakfast.everybody at front were just soo great,Frank did amazing job even when I asked his help 3o clock in the morning .....thank you frank....

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Costa Mesa Orange County

Also Known As:
Crowne Plaza Costa Mesa Orange County CA
Address: 3131 S Bristol Street, Costa Mesa, CA 92626 (Formerly The Hotel Hanford)
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Costa Mesa
#7 Family Hotel in Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 
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