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Crowne Plaza Costa Mesa Orange County: Traveler Reviews

3.5 of 5
3131 S Bristol Street, Costa Mesa, CA 92626 (Formerly The Hotel Hanford)
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Crowne Plaza Costa Mesa Orange County
Ranked #2 of 23 hotels in Costa Mesa
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228 reviews from our community

Traveler rating
    131
    61
    15
    13
    8
See reviews for
Families
37
 
Couples
48
 
Solo
19
 
Business
81
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Fantastic remodel and great value”
4 of 5 stars Reviewed January 17, 2012

I had traveled quite frequently to the area for work in the past, and remember when this old Holiday Inn was being remodeled into what is now a sleek and modern hotel. What a fabulous job! The hotel entrance and lobby is grand and welcoming, and all the decor and furnishings are tastefully done and of great quality. I never would have guessed the hotel was a Holiday Inn in its past life.

I stayed at the hotel after finding a great deal online. Aside from online deals, the hotel is a great value itself - costing less than other hotels in the area, with free internet and parking. The beds are comfortable, the rooms are spacious, and the bathrooms are beautifully done, complete with a rain shower. My only complaint is that the heating/air unit is a bit noisy, and I could hear doors of neighboring rooms opening and closing through the walls. Aside from that, my stay was very comfortable, and I'd be happy to stay again while on business, or in the area to do some serious shopping.

Stayed January 2012, traveled on business
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Ask JaeTraveler about Crowne Plaza Costa Mesa Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHotelHanford, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review
January 23, 2012
Thank you for taking the time to write this review, Jae. We love hearing that you enjoyed your stay as well as the hotel décor. Martha Burke did the decor remodel and we will be sure to pass along your kind words. Your feedback on the remaining aspects of your stay is appreciated and will be passed along to the appropriate management. It was our pleasure to host you during your travels and we hope to have the opportunity to do so again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porter Ranch, California, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Romantic and afordable”
5 of 5 stars Reviewed January 7, 2012

My husband and I stayed for 2 nights. (Dec 31 2011-Jan 2 2012) We had such a wonderful time there. The staff is polite and eager to help in any way, all except one of the bartenders. He was so rude we didn't even bother learning his name. Tho he did ruin my night the rest of our stay was so amazing. The bathrooms alone are worth the room price. We enjoyed the sleek, simple furniture and the comfort of the bed. The room we had was a bit small but its so well designed that it doesn't bother you at all. We left talking about wanting to go back. They will definitively see our business again.

Room Tip: king spa rooms have amazing bathrooms.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ana B about Crowne Plaza Costa Mesa Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHotelHanford, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review
January 9, 2012
Ana, it was our pleasure to host you and your husband as you rang in the New Year. It's wonderful to hear that you enjoyed the hotel décor and were able to indulge in our bathrooms. We would like to apologize for your experience with one of our bartenders. If you remember his name or anything else you’d like to bring to our attention please email us at thehotelhanford@gmail.com as we would like to respond to this experience appropriately and somehow remedy the encounter. Thank you for making us part of your New Year’s experience. We truly look forward to seeing you again!
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Santa Fe, New Mexico
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Fabulous hotel next to South Coast Plaza”
5 of 5 stars Reviewed January 7, 2012

We moved from the Hilton across the street mainly for the free parking, but were so pleased we did. The hotel itself is much nicer, with all the modern conveniences built in. We asked for a quiet room away from Bristol street as it can get quite noisy, and were well takencare of by Alex at the front desk. We also had dinner in The Savoy dining room which was wonderful. Anna seved our drinks & popcorn with paprika in the bar with drinks and it was fabulous! We will definitely stay here on our next trip. Our only complaint was that the pillow were too "big". They were just too uncomfortable for us but we didn't complain as everything else was great!

Room Tip: Choose a room in the back as the street in the front can be a bit noisy (especially during the holid...
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Stephani P for Costa Mesa
Ask Stephani P about Crowne Plaza Costa Mesa Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHotelHanford, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review
January 9, 2012
Stephani, thank you for making the switch to The Hotel Hanford. We are so pleased to hear that Alex was able to take care of you. Your compliments on the hotel’s décor as well as the review of your Savoy experience are appreciated and your kind words will be passed along to Anna. Please know we appreciated the time you took to write a review. We look forward to hosting you the next time you’re in the area!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“AWESOME, AWESOME, AWESOME!!!”
5 of 5 stars Reviewed December 31, 2011 via mobile

We travel a ton for hockey. The Hanford is by far the nicest hotel we have ever stayed in! We are definitely going back!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask GoalieDad29 about Crowne Plaza Costa Mesa Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“A great value”
5 of 5 stars Reviewed December 27, 2011

I stayed for 3 nights and was very very pleased. Every staff member was friendly and genuinely intent on providing exceptional service. The room was quiet abd well appointed. The shower was amazing. Room service was food quality was adequate esp. since it was well-priced for a hotel where the prices are usually exorbadent. Free parking is a HUGE perk. I hope to stay there again.

  • Stayed December 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MomFromTheOC about Crowne Plaza Costa Mesa Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHotelHanford, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review
December 29, 2011
It’s great to hear you had such a fantastic stay at The Hotel Hanford and were able to enjoy all our amenities like that of our free parking and dining services. We actually just recently rolled out a new menu produced by our Executive Chef, Chef David Fune. There has been such great feedback, so we are excited to hear you enjoyed everything as well. Moreover, please know we truly appreciate the time you took to post a review. Here’s to welcoming you back in 2012! Happy New Year!
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Additional Information about Crowne Plaza Costa Mesa Orange County

Also Known As:
Crowne Plaza Costa Mesa Orange County CA
Address: 3131 S Bristol Street, Costa Mesa, CA 92626 (Formerly The Hotel Hanford)
Phone Number:
Region: United States > California > Orange County > Costa Mesa
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Costa Mesa
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hotel Hanford offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Savoy, Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 
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