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“Good Value” 4 of 5 stars
Review of Hilton Orange County / Costa Mesa

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Hilton Orange County / Costa Mesa
3.5 of 5 Hotel   |   3050 Bristol St, Costa Mesa, CA 92626   |  
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50 Reasons to Stay
Ranked #6 of 23 Hotels in Costa Mesa
Certificate of Excellence 2014
Seattle, United States
1 review
“Good Value”
4 of 5 stars Reviewed August 21, 2013

Accommodations were clean, beds very comfortable, food is good, bar is excellent, as well as the pool. Missing a Business Center/Data Center to print out boarding passes or documents. Otherwise, convenient location for the Newport Beach area.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, August 23, 2013
Dear Gloria A:

Thank you for your review. We appreciate your notice of the great location, near so much in the area- shopping, restaurants, entertainment, beaches, and all the major business centers. And, of course, John Wayne Orange County Airport is close by, but far enough away for us to not feel like an "airport hotel".

We've done a lot to bring the hotel forward with upgraded, well appointed accommodations and our beautiful new Concierge Lounge. In the near future, our new and technologically advanced Business Center will delight and surprise our guests with its many features. Please come back and see it and more in the coming months.

Once again, thank you for choosing the Hilton Orange County Costa Mesa.

Sincerely,

Rob A Gauthier
General Manager
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592 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Staines, United Kingdom
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed August 21, 2013

Stayed at this hotel a few times over the last 5 years as a base for Costa mesa. An older hotel, but well maintained, clean and professional/helpful staff.

The rooms are also a good size and well laid out,and never had an issue with cleanliness etc.

There are two kinds of room that i have stayed in. the front rooms tend to be larger and overlook the main road. The others are at the back, and are slightly smaller bt have a balcony and sliding door - though they do overlook the multilevel car park.

One word of warning - get a room at the end of the corridor and away from the lifts as you can hear a lot of noise from the lifts and corridors.

The restauarnt and bar is very good with good choice of food. As you are on bristol street though, there are literally dozens of various restaurants within walking distance - or better still, a few minutes in the car.

Also, you are very close to the huge Costa mesa mall.

Overall, a very good hotel, and wouldn't stay anywhere else in the area.

Room Tip: get a room away from lifts - preferably end of corridor.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, August 22, 2013
Dear Steve H:

Thank you for being a happy, loyal Hilton Orange County Costa Mesa guest. On behalf of the staff, I'm happy to hear how much you enjoy our hotel, as well as everything the area offers- shopping, great restaurants, a wide range of entertainment, convenience to the area business centers, and so much more!

Once again, our sincere appreciation for your consideration and great review. We look forward to your return soon!

Sincerely,

Rob A. Gauthier
General Manager
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Los Angeles, California
Top Contributor
114 reviews 114 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 18, 2013

We used this hotel as our base for a quick OC getaway. We were upgraded to executive level which offered snacks in the afternoon and an excellent breakfast. Rooms were nice and quiet. Bed was okay not great (can't all Hilton's use Doubletree beds?)

Staff was friendly. Downstairs bar/lounge area was comfortable to catch a game or relax after a day on the go. Pool area was refreshing but our last summer day was crowded with a group that decided the Palm tree planters were a good diving board.

Good hotel for the rate and enjoyable with an upgrade.

Room Tip: Do not get rooms close to pool if you can.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, August 20, 2013
Dear Spi_kids_LA:

Thank you for taking the time to review the Hilton Orange County Costa Mesa. I'm so sorry you didn't enjoy our new Hilton Serenity Beds, Hilton's most upgraded hotel bed product. Our guests have been very welcoming of the comfort of the bed. I'm so glad you enjoyed the Bristol Palm lounge area and some other amenities the Hilton offers our guests.

Summertime is a great escape for families to enjoy all the area offers and we're so happy to host so many family events from June through August here at Hilton Orange County Costa Mesa. Thank you for letting us know that we need to move some things around at the pool to discourage those not being thoughtful (or even smart) about their conduct in the pool area. I'm sure if the staff had witnessed what you saw or if they'd been told about it, corrective action would have occurred immediately.

Once again, thank you for choosing the Hilton Orange County Costa Mesa.

Sincerely,

Rob A. Gauthier
General Manager
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London, England, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2013

Great place to stay, rooms are spacious and comfortable. I went with a group of people and the factilities were excellent and the location was great. The staff were friendly and helpful especially when it came to booking restaurants. I would certaintly recomend this hotel to anyone looking to stay in orange county.

Room Tip: Ask for rooms on 7th floor to take advantage of the lounge
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, August 16, 2013
Dear Liam S:

Thank you for your review and for noting that our guest rooms are spacious and that we offer such a convenient location. We've recently completed an extensive redo of much of the hotel, adding great new amenities including the concierge lounge.

With close proximity to so much the area offers including great restaurants, beautiful beaches, a wide selection of shopping and entertainment venues; within minutes of all the major business centers and convenience to Orange County John Wayne Airport, the Hilton Orange County Costa Mesa Airport is the best choice for Southern California visitors for business or leisure.

Thank you once again for choosing the Hilton Orange County Costa Mesa.


Sincerely,

Rob A. Gauthier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 14, 2013 via mobile

I'm Hilton diamond.... I stayed here a few months back and it was only ok- average.

But being diamond this time I was on the 7th floor and its got a very nice shower. Room overall is above average and it's got a great bathroom.

The normal rooms were just ok. So clearly they need to upgrade the other rooms to this level.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, August 16, 2013
Dear Markos314:

On behalf of the staff, thank you for choosing the Hilton Orange County Costa Mesa. I appreciate that you've noticed the upgrades we've made. I'm not sure when your last stay was, but all guest accommodations at the Hilton Orange County Costa Mesa have been upgraded through-out. And, while our well appointed guests baths are always positively commented on, some of our rooms do offer a shower only. I'm happy to hear you approve!

Thank you once again and we hope you'll be returning soon.

Sincerely,

Rob A. Gauthier
General Manager
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Oahu, Hawaii
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2013

2nd time staying at Costa Mesa and again very pleased with staff & room. Wonderfully quiet room and pleasant amenities. Loved that the door could be opened for natural air and there was lots of dresser space for a 2 week stay.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, August 16, 2013
Dear Carolscarol:

I am so pleased to hear you enjoyed a long stay with us recently and that your guest accommodations were satisfactory. Our guest rooms are considered some of the most spacious, well appointed in the area and the balconies (while not having beautiful Hawaiian views) do offer fresh air and some Californian sunsets that are spectacular.

Our close proximity to so much the area offers-restaurants, shopping, entertainment, beaches, and all the major business centers is an asset our travelers enjoy for business or for leisure.

Once again, thank you for your review and for choosing the Hilton Orange County Costa Mesa.

Mahalo,

Rob A. Gauthier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Bloomfield, United States
1 review
5 of 5 stars Reviewed August 12, 2013

great place to stay, friendly, clean, accommodating to large groups. Valet was friendly and helpful and most nights large groups of people went into the bar and stayed late. The staff was more than willing to take care of us and didn't mind the late night noise.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, August 16, 2013
Dear Franci S:

We'll so happy to hear you enjoyed your recent stay. It's our goal to go above and beyond and I'm pleased to hear you felt that during your visit with us. I will pass on your great comments to the staff.

With close proximity to so much the area offers including great restaurants, beautiful beaches, a wide selection of shopping and entertainment venues; within minutes of all the major business centers and convenience to Orange County John Wayne Airport, the Hilton Orange County Costa Mesa Airport is the best choice for Southern California visitors for business or leisure.

Thank you once again for choosing the Hilton Orange County Costa Mesa.


Sincerely,

Rob A. Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orange County / Costa Mesa

Address: 3050 Bristol St, Costa Mesa, CA 92626
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Costa Mesa
#5 Romantic Hotel in Costa Mesa
#5 Business Hotel in Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Orange County / Costa Mesa 3.5*
Number of rooms: 485
Official Description (provided by the hotel):
The Hilton Orange County/Costa Mesa Hotel is located in the heart of the OC within walking distance to internationally acclaimed South Coast Plaza Shopping Center near beaches, arts, and other popular attractions. ... more   less 
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Also Known As:
Hilton Orange County / Costa Mesa Hotel Costa Mesa
Hilton Hotel Costa Mesa
Hilton Costa Mesa
Costa Mesa Hilton
Hilton Orange County / Costa Mesa CA

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