I stayed at this hotel recently for three days as part of a large conference. I must say that everything was wonderful! First of all, the staff was so professional and friendly, very accommodating, helpful, and happy! The rooms are big and nicely furnished, including a refrigerator. This hotel has great meeting rooms and facilities for large groups and the wait staff was efficient and friendly even when serving several hundred people. The food was good and plentiful. There is a Starbucks in the lobby for a quick breakfast or a full restaurant. South Coast Plaza is walking distance for both dining and shopping. I found this hotel so comfortable that I would recommend that my group come back again next year.