Last week I visited this hotel for at least the fourth time in a ten year span, so I guess a review is past due. I am a meeting planner and was hosting a group which used up nearly 200 of the rooms in this hotel for a weekend. I found it remarkable that not one of the guests at our conference approached me with any complaints about the hotel. That does not mean there were NO complaints...just none that were brought to my attention. The hotel underwent a large renovation in the past 12 months and while I don't know all the details, I believe the carpet is new and very likely the other softgoods in the rooms. The most noticeable bragging point for the hotel, in my opinion is the quality of their food. I ate at Bristol Palms (lobby restaurant and bar) several times and found the food excellent and diverse at breakfast, lunch or dinner...and not unreasonably priced. My favorite selection of all the meals was the Turkey Burger. I can also say the same culinary team created our catered meals at the conference and that food was also delicious despite some very complicated dietary requests. Hilton is in a nice location, less than 10 minutes from SNA and really close to 405. However there is not much to do really close to the hotel. All the decent restaurants and shopping are at least a ten minute walk or farther. In summary, I think is hotel is excellent as a convenient meeting and conference venue because it is large, convenient to air and car travelers, and provides good predictable service.
I had a room on the second floor, but was given a key to access the Executive Lounge on the top floo...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you choosing the Hilton Orange County/Costa Mesa. It was a sincere pleasure to have you and your group with us. Your kind comments are greatly appreciated, especially pointing out some of the new changes we've made. We have many more surprises in store to elevate the hotel, as well as service here at the Hilton, and can't wait to show them to you.
Our location does offer a lot of convenience to travelers visiting to this area, whether for business or pleasure-close proximity to Orange County/John Wayne Airport, beautiful Southern California beaches, the major Orange County business centers, and just across the way, the enormous South Coast Plaza Mall with the best retail and speciality stores in the country, as well as fine dining and casual restaurants. And of course, we offer guest transportation to the entire area including restaurants, theatres, and other entertainment venues.
Thank you once again for allowing us to be your host.
Rob A. Gauthier
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.