I spent 6 nights with my sister and my two nephews (ages 2 and 5). I would not recommend this hotel as kid friendly. The concierge rarely looked up from his computer to acknowledge people. You felt as if you were bothering him when you approached the desk. We got a visit at 8:45pm from the front desk saying the kids were being to loud running around in the room and the couple below us had complained. The next night at 7:45pm the people below us yelled from their balcony for the kids to be quiet they were trying to sleep. We were on the balcony blowing bubbles. Truly bitter experience for the kids. Didn't hear us complaining having to breath in their second hand smoke all afternoon. The kids were afraid to walk around the room after or go on the balcony because they were afraid they would get in trouble. This is not something children should be worried about at the ages of 2 and 5 or in a hotel that advertising to be kid friendly!
The room's are starting to look very dated. The bedding and towels were stained. The rugs are worn and dingy looking. Bathtub is old. The girl at the front desk who checked us in was completely clueless and didn't even give us a parking key, which we got attitude about trying to leave the parking lot the next day. The movies we tried to order wouldn't work and they had to send a repair technician up. The hotel did comp the movies after, which was nice.
The good points - Silver Strand Beach is beautiful and nice to have close access. The cleaning staff was very friendly and helpful. They always made sure to say a greeting to both myself and the children when we passed in the hallway and the room was spotless each day. The valet and the bell hop were also very friendly and helpful. They also talked with the kids and made them feel welcome. Room service was also very good. The kids loved they could get PB & Jelly sandwiches.
I've stayed at the Lowes in Santa Monica as well with the kids and I will say that Loews Coronado has a long way to go if they want to advertise the place as being kid friendly. If you have kids I would not recommend this hotel. If you are a couple looking for a nice get away, by all means this is a good place to stay.