We were treated Like we were the only Guest at the resort. Upon Checkin the lady at the Front desk hads our kids their goodie bags, they loved them. Every staff member we came in contact with was pleasent, and helpful. The restaurant on Site was great, very good Mexican food, and Breafast. Our room was great. Beautiful veiws, overlooking the pool area, and the Bay. Parking was really convenient, just under the hotel, and an elevator ride away, Beds were really Comfy! the bathrooms could use a little updating, but the towels, and robes were clean and plush! Overall this is a Great Place to Bring your family for a mini vacation. We will be returning soon!

Nice property. Most of the staff were helpful, some could have been a little more so. Beds were super-comfy and cleaning staff did a great job with extras and overall cleanliness!
The hotel is a little out of the way, but during beach season that is probably a plus. Pricey, as is S. Calif., but very nice for families.
We would return.

I am a 21 year old female from the east coast. I came to this resort with my father & we had a great time, because the weather was beautiful. However, we got out of the hotel as often as we could - the town of Coronado offers so much more. The restaurants in the hotel are overpriced and too specific. Also, they charge you for wireless/internet. What place in present times does not offer FOR YOUR CONVENIENCE [ESPECIALLY AT A "RESORT/SPA" TYPE ATMOSPHERE] free wireless/internet? I know it is a meager complaint, but can't you just smell the desperation? I thought LA was bad with people holding their hands out to you, but I found the same situations here at the resort. Don't get me wrong, the place is nice, but when families/guests are already charged with outrageous traveling expenses, you'd think hotels would cut you a break. SOMEHOW, between only TWO people - we managed to rack up a $1,000 bill for our 4-day hotel stay at Loews. It must have been the overpriced non-alcoholic beverages we needed as we were hot out at the pool or the fact that they charge you just to use their "gym.." ?? I'd recommend the hotel if you shop before you get to the hotel and don't want to expect anything from them other than a bed/bathroom...

While the rooms are nice and comfortable, my stay was not. The staff was inept from start to finish.

(1) Upon arrival in mid afternoon there was no one at the reception desk for 20 minutes.

(2) Due to having to work with a colleague in my room, I requested early service for the room (before noon) - to little avail.

(3) After using the coffee pot once, the staff would not replenish the coffee station. No more coffee bags.

(4) The worst - I was not able to find a person who would release my bags from storage when I needed to leave, AND my request (made hours earlier in the afternoon) to reservea cab was not acted upon. With the remote location of the hotel and the busy schedule of taxi companies I barely made it to the airport on time.

The people at the Loews are not ready for prime time. Stay away!

Other little things:

You would need a microscope to find the crab cake in your plate at the Marketplace restaurant - very high prices for a very small portion

The stores are stocked with expensive and unattractive merchandise but low on the usual needs of a traveler.