From day of reservation Kelsey was customer oriented helping answer all my questions and offering the best options, to day 2 Georgia helping me with adjustments to my reservations and later in the day to James finalizing and confirming my reservation. Arrival date was nothing but pleasant, concierge explaining in detail their ammenities, location helping w/any needs I may have had. Everyone to say the least at Glorietta Bay Inn was very amicable, super sweet to say the least, helpful and knowledable. It's a clean hotel, family oriented, friendly, superb customer satisfaction. I can say I was very happy with my stay at this hotel. This is right across the main attraction of Coronado, providing their guests with chairs and towels for the beach which is a small walking distance. It is an older hotel, but nothing better than history at it's best! I would definitively come back and prolong my stay.