I took my three young kids (all under 8) to the Hotel del Coronado for winter break. I like grand, historic hotels, like the Broadmoor or Chateau Lake Louise, more than standard large resort hotels. When in a 125-year-old hotel I don’t expect perfection, but value is still nice. The del Coronado was mixed.
Check-in was fast. However, no small gifts/toys for the kids. Such a simple thing that a lot of nice hotels do, but the del Coronado instead tried to sell me on a $100/night upgrade to a grand suite, with “bunk beds and toys, very kid-friendly.” I kind of resented that given how much I was already spending, the implication being that we will make your kids happy if you spend even more here, but won’t do much if you’re only in a junior suite. Would have been great to get coloring books or something small at check-in. It goes a long way when entertaining kids for 5 days.
I had booked the junior suite a week in advance, and they knew that it was one adult, three kids. So not sure why the couch bed wasn’t unfolded when we got there late afternoon, or why we only had three towels in the room until the last day when a fourth was added. The television only had two kid channels, Cartoon Network and Nick. No Nick Jr or Disney Jr for young kids. We weren’t in the room a lot, but better kid television would have been appreciated.
The breakfast buffet is great and, at only $5/kid, nicely priced. The pool was very kid-friendly, with a depth of 3.5 feet in a lot of it, and kick-boards and noodles.
Like others, I was annoyed by all the people. Conference/corporate/tour visitors coming off large buses crowded the lobby and restaurants. It’s nice when hotel staff recognizes you after a couple of days. Other than the breakfast check-in girl, that never happened. We were lost among hundreds of other visitors.
The kids club / camp was strange. We booked our 7-year-old at the kids club every night, a few days in advance. We were told on the phone that if she was the only one signed up, they would likely cancel it, but that we would be notified in advance. After we checked in, we called the concierge and was told that it was, in fact, cancelled that night. No reason was given. So the next day we asked the concierge whether the kids club would be taking place that evening, and we were told that they do not cancel it any longer if there is only one person enrolled. He had no clue why it was cancelled the day before, or why we weren’t notified, and said that that was against hotel policy to cancel it at all. Our kids (5 and 7) liked the camp the nights that they attended, except that at 6:30-9:30, they were both exhausted by the end. Our normal bedtime is 8:30. It would have been a lot nicer if the camp took place at, say, 5:30-8:30.
The location was great, we likely would stay here again if we go back to Coronado. But the hotel could easily do some small things and make some minor changes to make the kids even happier.
- Official Description (provided by the hotel):
- The legendary Hotel del Coronado is located on 28 oceanfront acres on Coronado Island. Built in 1888 and designated a National Historic Landmark in 1977, The Del continues to maintain its rich history while also offering contemporary conveniences such as unique beachfront dining, an award-winning spa, upscale shopping, recreational activities and the luxurious cottages and villas at Beach Village. The hotel's spectacular setting, impeccable service and award-winning cuisine also makes it the perfect setting for a fairytale wedding. ... more less
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- Also Known As:
- Resort Del Coronado
- Del Coronado