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“Festival Trip” 5 of 5 stars
Review of Hampton Inn & Suites Colton/San Bernardino

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Hampton Inn & Suites Colton/San Bernardino
2.5 of 5 Hotel   |   250 North 9th Street, Colton, CA 92324   |  
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Ranked #1 of 7 Hotels in Colton
Whistler, Canada
1 review
“Festival Trip”
5 of 5 stars Reviewed September 15, 2013

We booked to go for a festival at San Manuel Amphitheater. The Hotel had already organized transfer drivers to accommodate getting you to and from the festival the easiest and fastest way. Which was excellent as this wasn't expected at all and was a great help. All the front desk agents were all very helpful and polite with all our questions. Housekeeping do a great job the rooms where perfectly clean and I loved the way they tie the bow for the hand towels. The free WiFi worked great. The studio room had every we needed and enough space. The pool was great, there was a BBQ by the pool also which would have been great if we had a longer stay.Thank you to all the staff. We had a great stay and will return again and we will be recommend to friends.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay K, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review, October 3, 2013
Hi Megan

Glad to hear that you were able to enjoy the hotel as well as the festival. Thank you for the kind words and hopefully we see you again next time around! Take care!
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181 reviews from our community

Traveler rating
    97
    57
    19
    3
    5
See reviews for
54
37
9
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Orange, United States
1 review
5 of 5 stars Reviewed September 11, 2013

Whenever I stay at a Hampton Inn I am always pleased with the courteous staff, clean rooms and great breakfast. I always plan my trips with Hampton Inn in mind. I am tall, 6'3"and the shower heads are above my head so I can take a long shower without bending down to get wet. Thanks for your great service

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 8, 2013

I returned here not only because of the outstanding guest service and room, but its location between three cities I visit when I come to this area. If you like to wake up and have a great breakfast while updating your daily news, than "Ester" will take care of you in the dining area. She is the sweetest lady to have get breakfast ready for you. Don't get me wrong, the staff there took care of me and my kids too with a clean room and counter assistance, like the take out bag in case you were in a hurry, with fresh water for the hot drive, but Ester not only feeds you but always has a smile for everyone.

Room Tip: All the rooms are quiet but the east corner of the building is the quietiest
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colton, United States
1 review
4 of 5 stars Reviewed September 2, 2013

I was there for business. Government rate was honored, room was comfortable and clean. All staff were very friendly, polite and helpful. I would stay there again. It was conveniently located near a grocery store and restaurants within walking distance.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Watrous, Canada
Top Contributor
70 reviews 70 reviews
53 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 31, 2013

Otherwise a good hotel. Staff is courteous, and friendly, they welcomed us and we even got water and cookies as a welcome gift. Breakfast lacked a protein other than eggs the second day and we aren't much for sausage gravy and biscuits, however other than that it was good. Cheese omlets two days in a row...hmmm. Other than that, the pool was never busy and it was a very nice hotel overall. The area may be a bit sketchy, but you wouldn't know it by the hotel, and I'm not sure that there is a non-sketchy area of L.A. The air conditioning really never did cool down to what we are used to, but it didn't do too bad.

Room Tip: Tub is slippery if you move much, and in the shower, turn the tap to hot to get cold and cold to get...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Redlands, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 26, 2013

The Colton location has the most courteous staff, alway welcoming and hospitable. I've stayed at this location mostly due to location being close to friends. Although I did fall and hurt myself by slipping in the bathtub, it was a pleasant stay and I would return again and recommend anyone I know to stay there.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Jay K, General Manager at Hampton Inn & Suites Colton/San Bernardino, responded to this review, October 3, 2013
Hello Marisol,

Thank you for the kind words! I am very concerned that you slipped in the tub. Thank you for bringing this to my attention. I hope you are OK. Please feel free to contact myself directly should anything come of it. Other than that I hope that everything was enjoyable for you. I will be sure to look into the tub surface in your previously occupied room. It should have had an anit-slip surface to prevent this from happening.

My office number is 909-370-2424 or email is jay.koury@hilton.com
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San Diego
2 reviews
5 of 5 stars Reviewed August 26, 2013

The hotel staff was GREAT. Initally, was located on the 2nd floor. The room above me had 2 rhino's that had diahhrea or something(stomping all night long from 8pm-2am, then started again at 4am). I called the main desk that morning & they moved me to another room (top floor) without any issues. The hotel staff from the main desk to housecleaning were amazing. I am so grateful.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Colton/San Bernardino

Address: 250 North 9th Street, Colton, CA 92324
Phone Number:
Location: United States > California > Colton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Colton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Colton/San Bernardino 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn Suites Colton Hotel Colton
Hampton Inn Colton
Colton Hampton Inn
Hampton Inn Hotel Colton

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