Great rates but terrible service. The employee's at the front desk were very rude to me in not one but several occasions when simply housekeeping request were made. Even though the rooms were nice it still didn't make up for the lack of customer service. We requested sheets the first night for the pull out bed, we didn't get them until 11:30 pm, and that was only after being rudely told they didn't have any (which wasn't true). Denied pool towels because they didn't have any, and the list goes on and on...the front desk staff did not make our stay pleasant at all.
- Official Description (provided by the hotel):
- This Hotel is brand new hotel in san bernardino, opened in end of 2010. ... more less
- Reservation Options:
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