The bed was very lumpy and the pillows were absolutely flat... We called down to housekeeping and they just brought us more flat and lumpy pillows. The room was appointed nice... It was a shame the beds/bedding were of much lower quality. Did not experience great customer service while staying there. Main bar was good however, wait time long for the restaurants and we went on a Tuesday night. We filled out a comment card when we left but no follow up with us on our stay. It appeared no one cared. When we checked out we were not even asked "how was your stay with us?" Staff needs to be trained on better customer service especially with another Casino coming to town down the street.
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