I'm sorry, I've really tried to give this place a chance but the service is always so bad that I can't live with myself if I rate it any higher.
The sushi is OK, moderately priced for a sliver of what you'd receive elsewhere, and the atmosphere isn't too bad either, but unless you have all day (or evening) to sit and wait around for your food, the service here might scare you away- I know that's what happened with me.
On multiple occasions I've waited well over an hour (one time an hour and a half) to get my order. There were just two of us and we didn't order anything extravogant. The facility seems to be properly staffed, but I have no idea what everyone is doing because they weren't waiting on us, making our food, or checking on us to at least give us a glimmer of hope that our food would soon arrive.
I'm sorry I love sushi. I know you appear to be popular, and I might have a different experience if I visited you in the evening, but you don't value my time or hunger enough to give me an acceptable dining experience- so I'm breaking up with you. Afterall, Sushi and Pop is right down the street....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.