To be honest, I was NOT a happy camper when I arrived at CSC as I had just been "bumped" at another hotel ("unexpected overstays") and was sent here against my will. I had booked at another hotel because it was quite close (closer) to the Fresno Airport, it offered shuttle service to the airport AND accepted pets. CSC offered none of these requisites and I still ended up on their doorstep! To make a long story short, because of the can do, positive, courteous, helpful attitude of the front desk (the young lady from Australia), the "problems were overcome. I'm sure they had to bend the rules for us, but they (she) succeeded in turning a REALLY negative situation for us into something VERY positive. I am quick to add that the other staff members we had contact with were equally positive (especially the breakfast room gal) and so I would HIGHLY recommend CSC on the staff alone and would add that there are several NEAT restaurants nearby in Old Town Clovis (within walking distance). I would stay there again, in a heart beat and maybe they'll change their no pet policy. Our pup, Chango, enjoyed his stay and was VERY well behaved! THANKS again for making our stay a VERY positive experience!