We stayed here right after Christmas while traveling for holidays, the hotel was new and clean. However our car was robbed during the night, when we filed police report we were informed this happens often here,when we discussed this with hotel staff they said this was in fact true, they just don't inform guests they didn't want to air there dirty laundry per say, had they just cautioned us we would have been more careful, this hotel did not provide any disclosures. So sad and disappointed for things that were stolen and can never be replaced, then the not caring attitude, wonder what they will do when one guest is walking there dog and get hurt or killed due to this terrible lack of caring about they're guests! Don't bother staying here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 19, 2013
On behalf of our entire staff, I sincerely apologize for this most unfortunate experience you had during your stay with us. We make every effort to keep our staff alert and our parking lot well lit in an effort to deter situations such as this from occuring. It is always our priority to make guests feel safe and be as helpful as possible whenever situations like this occur. I regret that you did not experience this. Please be advised we are working closely with our Security company and are hopeful corrective action is on its way. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.