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“Clean and Brand New” 5 of 5 stars
Review of Hampton Inn & Suites Clovis - Airport North

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Hampton Inn & Suites Clovis - Airport North
2.5 of 5 Hotel   |   855 Gettysburg Avenue, Clovis, CA 93612   |  
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Ranked #2 of 8 hotels in Clovis
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Clean and Brand New”
5 of 5 stars Reviewed June 17, 2012 via mobile

We traveled through town on our way to Yosemite. Only planned to stay one night. The Friendly staff welcomed us and gave us a first floor room since we had so much stuff. The hotel seemed brand new, and was so very clean. The beds were very comfortable, slept like a rock. Woke up and had a wonderful breakfast. Packed the car and went on to the park. Had a bad stay outside the park, so we decided to come back for a second night on our way back. It's always nice to be able to stay somewhere so clean. We will defiantly be staying here again. Keep up the great job Hampton Clovis. Thank you

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 people have reviewed this hotel

Traveler rating
    87
    42
    7
    3
    2
See reviews for
51
26
5
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Dallas, Texas
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 15, 2012

I travel a lot on business and stay in Hampton Inn's most of the time, but stay in better hotels when on pleasure travel. This Hampton Inn seems newer than most, clean, dependable hotel. There are plenty of options nearby for travelers, restaurants, stores -- not like Rodeo Drive, but certainly easy to find stores a business or leisure traveler might need. Was a bit surprised not to find the normal mini-fridge that most Hampton Inn's have. Stayed at this Hampton because it has better ratings than the other one in town....while I didn't go see the other one, pleased with this one.

Stayed June 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission Viejo, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 6, 2012 via mobile

We were upgraded to the king suite room, nice newer hotel. (^_−)−☆
Staffs are all nice & friendly.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyHWSGM, General Manager at Hampton Inn & Suites Clovis - Airport North, responded to this review, June 8, 2012
Thank you so much for your comments regarding your recent stay at the Hampton Inn & Suites in Clovis. It was our pleasure to be of service to you. On behalf of our entire staff, thank you for sharing your experience with other travelers and we hope to have you as our guests again in the near future.
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San Francisco Peninsula
Top Contributor
88 reviews 88 reviews
57 hotel reviews
Reviews in 53 cities Reviews in 53 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed May 24, 2012 via mobile

It's hard for a hotel in a chain to distinguish itself. This one does by not having a frig in the room, and no manager's reception. The Hampton Inn in Fresno has both. The place is quiet and clean, staff are courteous...but it was 91 degrees today...and no frig.

Stayed May 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyHWSGM, General Manager at Hampton Inn & Suites Clovis - Airport North, responded to this review, May 25, 2012
Thank you for your feedback regarding your recent visit to the Hampton Inn & Suites in Clovis. Your insight into your stay is certainly most appreciated. I apologize you were disappointed in not having a refrigerator in your guest room. Refrigerators and microwaves are standard in all of our king suites at our Hotel. In regards to a Manager's Reception, that is an amenity that we can certainly take into consideration to offer to our guests. On behalf of our entire staff at the Hampton Inn & Suites in Clovis, we hope to have the opportunity to be of service to you in the future.
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Fontana, California
Top Contributor
91 reviews 91 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 21, 2012

We stayed one night in a 2 queen bed room for my son's judo tournament and had an enjoyable stay. The room was very clean, the hotel was quiet and the pool area was nice, except we did need to call for more pool towels as the cart was empty. Breakfast was better as it seems Hampton/Hilton got rid of the dry scrambled eggs in favor of some mini cheese and veggi/meat omlets, which were a nice upgrade! We would stay again if we need a room in this area.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyHWSGM, General Manager at Hampton Inn & Suites Clovis - Airport North, responded to this review, May 25, 2012
Thank you for taking the time to share your experience regarding your recent stay at the Hampton Inn & Suites in Clovis. We appreciate your lovely comments regarding our hotel as we take great pride in our property and the service we offer. Hopefully your son did well in his tournament, and you will consider staying with us should you return to the area in the future. It was a pleasure to have you and your family as our guests at the Hampton Inn & Suites in Clovis.
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Indianapolis, Indiana
Top Contributor
106 reviews 106 reviews
53 hotel reviews
Reviews in 66 cities Reviews in 66 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 16, 2012

I stay in lots of Hamptons and this is a nicer one. Fresh rooms, above-average breakfast, convenient location, everything was good except for their reservation error which put me into a two-queen room instead of a king room. I've stayed at this hotel more than once and have always had a comfortable stay.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyHWSGM, General Manager at Hampton Inn & Suites Clovis - Airport North, responded to this review, May 25, 2012
Thank you for posting comments on Trip Advisor regarding your recent stay at the Hampton Inn & Suites in Clovis. Please allow me to apologize for the confusion regarding your requested room type. Certainly it is our goal to meet all our guests' requests and it is unfortunate when we don't meet that goal. We sincerely appreciate your loyalty in being a repeat guest of ours and truly value your business. On behalf of our entire staff, we look forward to welcoming you back soon to the Hampton Inn & Suites in Clovis.
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Sunny CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed May 1, 2012

We have stayed at this property at least half a dozen times or more the past year and a half and every time there is an issue with the room. This past weekend will be our last time staying at this property. We had two rooms reserved one king suite and one king handicapped accessible room. Upon check in the king handicapped room had issues with the air conditioning. This is our third stay with air issues and we all know that its hotter than hates in Fresno/Clovis during the summer. While waiting for the repairman for the air we discovered the tv didn't work at all in that room. When we brought this to the front desks attention we were told there was no rooms available as there was a million young ball players there for the night. Loud and rowdy teens running about. But were assured that the occupants of the room with no tv would be relocated the next day when rooms became available. The next day after returning from our outing a new room was assigned and the new room had a burnt out main light in the bathroom and the toilet paper holder had been ripped off and was in the floor leaving nothing but metal sticking out from the wall. When I approached the hotel manager in the morning she apologized that "The room did not meet my expectations" I asked her if that room would meet her expectations and she said no but had no answers as to why everything is always broken at their fairly new property. I questioned if the cleaning staff reported to anyone of broken fixtures, burnt out lights, or nonworking equipment but I am guessing they don't and you would think they would being the only hotel employee to be in rooms between guests. But I guess its ok for a handicapped individual who has a visual disability to be in a room with little to no bathroom light and metal sticking out of the wall where your leg is when using the bathroom. When packing to check out this morning I found a used shower cap in our closet... GROSS!! Long story short AVOID THIS PROPERTY!! The desk didn't offer anything other than sorry that you weren't happy with our broken crap. I did call the Hampton Inn main office complaint line and we were refunded the one room but too little too late this shouldn't have happened at all to begin with.

Room Tip: Stay somewhere else!! Terrible property,
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyHWSGM, General Manager at Hampton Inn & Suites Clovis - Airport North, responded to this review, May 2, 2012
Thank you for being a guest at the Hampton Inn & Suites in Clovis. I have read your comments and needless to say your unfortunate stay has caused us all great concern. Incidents such as yours are really quite rare. We accommodate thousands of guests each month, and the principal goal of our hotel is to provide an excellent product and service at a reasonable price. We are deeply committed to this goal. However, it’s disappointing when events such as yours occurred.

We offer no excuses for the problems you experienced and want you to know that corrective action is currently underway with our Maintenance and Housekeeping Staff. We are confident the guest room issues you addressed will be resolved, so this will not occur again. On behalf of the entire staff of the Hampton Inn & Suites in Clovis, please accept our sincerest apologies for any inconvenience you were caused.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Clovis - Airport North

Address: 855 Gettysburg Avenue, Clovis, CA 93612
Phone Number:
Location: United States > California > Clovis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 hotels in Clovis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Clovis - Airport North 2.5*
Reservation Options:
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Also Known As:
Hampton Inn And Suites Clovis
Hampton Inn & Suites Clovis Hotel Clovis

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