Not the kind of hotel I want to be staying at. I am assuming that this is from the GM Cynthia Jones, but what a horrible way to talk to your employees.
Hello Team Member,
Once again I find myself repeating what I have already said. I am addressing these issues across the board one final time. After you read this email please reply back that you read and understand what is being said. If you have questions feel free to email me those too. Once I have your reply, this will then be printed and placed in your files. I am speaking to all forms of management as well.
It has been brought to my attention that some employees are still eating for free. The reason I took away the employee menu is because of the abuse which is not fair for those who have not abuse the privilege. I have given you a deep discount and you abused that, now I hear the abusers are ordering food thru members of management and getting the food for free.
Moving forward NO member of management is allowed to order any food for anyone. If I find out that this is being done…and I will reprimand each and every one of you. I am tired of saying the same thing over and over again.. I will be suspending on the spot if I see this again and your position with the company will be up for review.
(put your initials here_____)
Miranda will be the Manager on Duty in the evenings to monitors ALL operations in ALL departments. She has been instructed to send you home if she sees any of the following..
Talking on cell phones while on the clock
Sitting in back office while the desk is left unattended (I am looking at the camera everyday and making notes and you will be written up and/or suspended.)
The pantry being without water stocked
Eating without paying
If you are hanging around office after your shift ended. Once you clock out…LEAVE!
I said months ago I wanted to see new OnQ certifications from the front desk….Josh have those in my box by Next Monday.
If you are not an F&B employee you should not be in the kitchen at all.
You are not allowed to hang out in lobby or the bar at no time during your shift.
Miranda and Jamar I want all of these things enforced ASAP. Also Please start the hiring process of 5 desk clerks. I would like to see each applicant before a final decision is made. I would like to have five strong candidates lined up when I return from my Trip on Aug. 1
Any questions , comments or concerns please see me with them. I am not looking for any explanations from anyone regarding this issue. Once I hit send I am done with it and will be monitoring.
I hate it has come to this but the abuse has gotten out of control.
Have a good Day!
Stay on the north end of the hotel near the main road because cars get broken into in the back parki...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.