I stayed here with my mother and brother (two queen beds, yay!) for one night 6/1/13. It was state Track & Field championship weekend, every single room booked (here and every other hotel). The room was fine, though nothing special. The customer service, however, was great. The hair dryer in our bathroom didn't work. I reported that to the front desk and they promptly gave me a substitute (hand delivered to the breakfast dining room). By the time I got home on Sunday, the hotel had called my Mom to report they'd found a Kindle in the room. Mine! Two days later, it was on my front porch, packed like it was the most precious cargo in the universe. ... Three cheers to Rose, our housekeeper, and to the very capable and efficient front-desk woman my husband talked to by phone. Customer service above and beyond!