This Holiday Inn Express is much like the others I have stayed in. It stands out because staff is friendly and helpful. I used my bonus points to get a "free" room - and was still given an upgrade to a suite (as a Priority Club member). Offering the suite was very nice, as usually when I have used points (with Priority or other hotels that offer "free" rooms), I end up in a room farthest from the check-in and breakfast/hospitality room. The room, including bathroom, was very clean. The breakfast was the usual fare and the room was large and spacious.