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“Impressed by the staffs” 4 of 5 stars
Review of Fairfield Inn & Suites by Marriott Fresno Clovis

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Fairfield Inn & Suites by Marriott Fresno Clovis
2.5 of 5 Hotel   |   50 N. Clovis Ave, Clovis, CA 93612   |  
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Ranked #6 of 8 Hotels in Clovis
Copenhagen, Denmark
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
“Impressed by the staffs”
4 of 5 stars Reviewed December 7, 2012

We stayed there April 2012 during our trip to Yosemite. The hotel itself it's like any other Fairfield Inn - simple, clean and comfortable. However they have some really amazing staffs.

Pam at breakfast was amazing - she took care of everyone and kept the breakfast area clean even though it was full of guests.

The breakfast was good too - there were actually hot items like bacon! It's not a standard for Fairfield Inn so I was impressed by it.

Nick, the maintenance staff was so friendly and he helped us to find out if there was chain control on the way to Yosemite. I didn't expect such a nice service.

I would definitely go there again. The reason I gave it 4 out of 5 is because we met some strange staffs at the front desk, and that as Marriott Rewards Gold members our status weren't recognised.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felicity G, General Manager at Fairfield Inn & Suites by Marriott Fresno Clovis, responded to this review, December 26, 2012
Dear CPHBear,

Thank you so much for taking the time to review us on Tripadvisor. We appreciate your feedback and are excited to hear that you were impressed by our amazing staff. I have shared your feedback with the team at our daily celebration and recognized Pam & Nick for their great service. I was concerned to hear that your gold elite status was not recognized and have taken steps to ensure that this does not happen in future, thank you for bringing this to our attention. We look forward to seeing you if you are ever in Clovis again!
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129 reviews from our community

Traveler rating
    79
    31
    13
    3
    3
See reviews for
44
22
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
STL
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 22, 2012

Crisp and clean, friendly helpful staff, above average breakfast and as we arrived were delighted to discover a reception with healthy but tasty finger foods and an accoutical guitar duo entertaining. We will definitely stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felicity G, General Manager at Fairfield Inn & Suites by Marriott Fresno Clovis, responded to this review, December 26, 2012
Dear wnortonStl,

Thank you for taking the time to share your feedback with us on Tripadvisor. We are delighted to hear that you enjoyed your stay with us, particularly the evening reception and live music. You will be happy to hear that in 2013 we will be expanding our evening reception to Tuesday & Wednesday evening's. We look forward to welcoming you when you are back in Clovis.
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California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

I love how the staff is friendly from the front dest to housekeeping. They take the time to ask how you are doing and respond. They always look and act like professionals they seem take their jobs to the highest level.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felicity G, General Manager at Fairfield Inn & Suites by Marriott Fresno Clovis, responded to this review, December 26, 2012
Dear LarsCalifornia,

Thank you so much for your review. We truly appreciate that you took the time to recognize our team and are honored to hear you say that we have the best staff in all of Fresno & Clovis! Thank you for making the Fairfield Inn & Suites Clovis your home away from home.
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El Dorado Hills, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 3, 2012

I was late for breakfast and the staff was putting the food away. I asked if they had any oatmeal left and they took the extra time to make me some and feel comfortable about it.The staff really cared. Great experience!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felicity G, General Manager at Fairfield Inn & Suites by Marriott Fresno Clovis, responded to this review, December 26, 2012
Dear joepccbell,

Thank you for taking the time to share your experience with us on Tripadvisor. Breakfast is the most important meal of the day and we are really pleased that we were able to make sure that you didn't miss out on it! We appreciate your business and we look forward to seeing you again when you are next in Clovis.
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CALIFORNIA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 2, 2012

My wife and I were visiting Clovis for the first time for a wedding and have nothing but great things to say about Fairfield Inn & Suites by Marriott! We were greeted by a very friendly and professional male at the front desk (I'm sorry, I forgot your name but we checked in on Saturday afternoon this past weekend, following my buddy) who displayed the epitome of excellent customer service! He was able to give us a few laughs after such a long drive we had and it was much needed. The check-in was a breeze, the room was spacious and clean, all other staff gave us nothing but smiles. So Impressive!!! We are a huge fan of this location and will surely stay here again! Thank You for making our stay so enjoyable!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felicity G, General Manager at Fairfield Inn & Suites by Marriott Fresno Clovis, responded to this review, November 26, 2012
Dear heeheehee5,

Thank you so much for your wonderful feedback. I shared your review with the team at our daily celebration and we were excited to hear that we made your stay an enjoyable one. Thank you for choosing to stay with us and we look forward to seeing you again when you are next in town!
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Sacramento, CA, USA
1 review
5 of 5 stars Reviewed October 25, 2012

I have stayed at this location three times this year with one more stay to come. Everything was perfect and my room was cleaned early each day I was there. All staff were polite, helpful and freindly. I didn't get a chance to review my stay in West Covina (September) where they forgot to refill the coffee or soap and shampoo 3 times in 5 days. If my future assignments bring me back to the Fresno/Clovis area, I will stay at this location again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felicity G, General Manager at Fairfield Inn & Suites by Marriott Fresno Clovis, responded to this review, November 26, 2012
Dear Carl Y,

Thank you so much for taking the time to review us on Tripadvisor. There are many hotels in the area to choose from and we truly appreciate that you choose to stay with us. We work hard to embody Marriott's Spirit to Serve and we are really pleased that you could experience this. We look forward to seeing you again when you are next in Clovis!
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Toluca Lake, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 22, 2012

I stayed here for a work event. Not only where the rooms excellent and clean (with their own mini- fridge I might add!) but I happened to forget 3 books of mine in the night stand when I left. A week later (when I realized they where missing) I called and the staff was so amazing and efficient to take the time and find them. They not only found them them but went out of their way to go to the postoffice and mail them back to me. I not only had an amazing stay but had the good fortune to stay at a hotel with such exemplary employees!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felicity G, General Manager at Fairfield Inn & Suites by Marriott Fresno Clovis, responded to this review, November 26, 2012
Dear Coco A,

Thank you for taking the time to share your feedback with us on Tripadvisor. We truly appreciate your kind words and are delighted to hear that we were able to get your books back to you. We look forward to welcoming you back when you are next in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites by Marriott Fresno Clovis

Address: 50 N. Clovis Ave, Clovis, CA 93612
Location: United States > California > Clovis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Clovis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott Fresno Clovis 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the New Fairfield Inn & Suites Fresno Clovis hotel. Take pleasure in our 85 stunning guest rooms and suites featuring the luxurious "Green Tea Bedding Package," complete with vibrant colors, rich decor & lavish amenities. At our hotel in Fresno Clovis, you'll find yourself just steps from Historic Old Town Clovis, and only a few miles from Fresno Yosemite International Airport (FYI), Save Mart Center, Fresno State University, Downtown Fresno, Shops at Riverpark, Fashion Fair Mall, Sanger, Clovis Veterans Memorial Building & the Tulare Farm Show. To help guests get ready for the day ahead - or unwind after exploring the city - our hotel in Fresno, CA features a complimentary hot breakfast buffet, Wi-Fi Internet access, fitness center, swimming pool & whirlpool. Known as the Gateway to the Sierra, our Fresno Clovis hotel is the ideal location if you are planning to see Kings Canyon, Sequoia and/or Yosemite national parks - or hit the slopes at Sierra Summit & Squaw Valley. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott Fresno Clovis Hotel Clovis
Fairfield Inn And Suites By Marriott Fresno Clovis

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