Reserved my one non-smoking room online sometime last month and put in a request that my room be available somewhat earlier than the 3 pm check in time since I would be flying into SD somewhat early in the morning and didn't want to have to lollygag around until my room was ready. I called as soon as I landed at 9:30 am to see if my room would be ready by the time I got there and the woman at the front desk said she saw my request and that the maids don't start cleaning the rooms until 9:30 am and said that I should call back at 11 am to see if it was ready. I indeed called again at 11 am and she said that it would be ready in 30 minutes. When I got to the hotel I was able to check in and head straight up to my room. My room was clean and smelt good. The sheets and pillows also felt clean and smelled freshly washed. The area this hotel is in is right near the trolley station and for the people who have grown up in Chula Vista, you all know what it is like by a trolley station! The area is what some people would call low class or "ghetto". There are a ton of restaurants near by so that is a huge plus. The complimentary breakfast that is included with the price of the room is below average. They had toast, bagels, mini muffins, danishes, make your own waffle, apples, yogurt, granola and hard boiled eggs. No scrabbled eggs or sausage or bacon. The air conditioning, the refrigerator, television and microwave were all in working condition. A few small annoying details about the room were the light switches that are attached to the walls. They are motion sensor so they go on and off even when you don't necessarily want them too. They are also somewhat hard to manually turn on because we had to press the button a certain way. Another strange detail about the room was the soap and lotion dispenser by the sink. I am all for saving the environment by not using those individual bottles but at least get a dispenser that is somewhat attractive and not so old looking. Same goes with the shower gel, shampoo, and conditioner dispenser in the shower. Ladies, bring your own conditioner! I cannot stress this enough! The conditioner that they have here makes your hair even harder to de-tangle. I wouldn't mind staying here again since it isn't too bad and it is convenient as well as cheap.
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- Also Known As:
- Best Western South Bay Hotel Chula Vista
- Best Western Chula Vista
- Chula Vista Best Western