We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An Objective Review” 2 of 5 stars
Review of EZ 8 Motel South Bay

Save Saved
You added EZ 8 Motel South Bay to your Saves list
No photo provided
Got a photo?
Add it.
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
EZ 8 Motel South Bay
1010 Outer Road, Chula Vista, CA 92154   |  
Hotel amenities
Ranked #19 of 20 Hotels in Chula Vista
Henderson, Nevada
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
“An Objective Review”
2 of 5 stars Reviewed August 13, 2012

I needed a cheap place for one August Saturday night and this place fit the bill. Advance AAA rate was $48 and walkups were $60. It's right off the Interstate and a straight three miles to Imperial Beach. I took the Trolley from downtown to Palm Avenue and walked a half mile to the motel. It's in a gritty, working class neighborhood. Not nice. Not dangerous from what I saw. I would stay there with kids but while I wouldn't feel threatened, I wouldn't feel 100% comfortable either. Convenience stores and fast food restaurants are in walking distance. There's much more if you drive a mile. The staff is rude. No hi, bye, thanks, welcome, smile, etc. I booked a non-smoking room on a high floor and got it.

The room was fairly clean, NO bed bugs, NO odd smells and while the furnishings were old and dated, everything functioned fine. There was a table and chairs, two nightstands, a tube TV with remote, plenty of lighting and an air conditioner that sounded more like an air compressor. It was about 73 years old. I like it noisy so it didn't bother me. Bed was comfortable. Bathroom was OK. There was a pool outside and a family using it around 8:30 p.m. Looked fine.

PROS: The price and it was more than livable.
CONS: Very rude staff, old furnishings and a kind of a crummy area. The staff definitey dragged it down.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

10 reviews from our community

Traveler rating
    0
    0
    2
    3
    5
See reviews for
2
2
1
1
Rating summary
  • Sleep Quality
    2 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Glendale, Arizona
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 9, 2012

I stayed at your the EZ 8 Motel for 3 nights this past weekend. For starters the woman at the front desk has no people or customer service skills. She really comes across as very rude & aloof. After she checked me into the first room, I asked her to change the room from a smoking to a nonsmoking room (which I thought was what I requested when I made the reservations) & she became argumentative, and literally was scolding. She was also very abrasive when I requested rooms side by side, since we rented 2 rooms. She did not make us feel very welcomed & it felt like we were a bother to her. She showed no appreciation for our business. And even when I checked out she was too busy distracted with some guy showing her some trick that it took her several minutes to acknowledge me. And when she did her tone was very condescending. And she didn't even bother to thank me for the business. I guess I was taking up her time away from the magic trick. I don't think I will ever go back after the poor customer service we received. I agree totally with another customer that posted a review regarding her experience with the front desk clerk/manager. It was very disappointed in the service.

Room Tip: Stay at another hotel especially if you value customer service. If you stay here & experience a...
See more room tips
  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 8, 2012

Advice to management...FIRE YOUR RECEPTIONIST! cause she is not good for your business. Oh and her name is ROXANNA! the most unfriendly, rudest, and nastiest front desk person i have ever encountered in my life! First impression can be the last! And i had the worst experience dealing with her! I will never stay at that place again just because as soon as you walk in, the person at the front desk was so rude that she has no business working as a receptionist.She obviously hate her job and she wasnt hiding it at all. She did not make any effort at all to make me (the guest) feel welcome, no effort what so ever! Even when she realized that she made a mistake on my reservation she never even offered a tiny bit of apology, like i owe her that i was staying at that motel! By the time i made it to my room i was so frustrated and fuming mad that i couldnt wait till i checked out the next day!

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to EZ 8 Motel South Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about EZ 8 Motel South Bay

Address: 1010 Outer Road, Chula Vista, CA 92154
Location: United States > California > Chula Vista
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #19 of 20 Hotels in Chula Vista
Price Range (Based on Average Rates): $
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your EZ 8 Motel South Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage EZ 8 Motel South Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.