There were several bedbugs in one of our team members room. You could see them crawling all over her bed with the naked eye. There were stains from infestation on the mattress.
The room next door had a bed bug cover but this room did not. We were staying here for a youth soccer tournament and most of the rooms we had reserved did not have mattress protectors. Why only room 203? Did they have a problem before that and now room 201 has them? I don't know the answer but our team uses Ayres as our go to hotel for soccer tournaments and we may have to think twice if they do not change their policy.
- Official Description (provided by the hotel):
- Welcome to the Ayres Hotel Chino Hills! This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Chino Hills are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast.The nearby Big League Dreams ballpark beckons sports lovers or you can spend your time shopping at The Shops at Chino Hills. ... more less
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