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“Not my first choice in Chico” 3 of 5 stars
Review of Holiday Inn Chico

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Holiday Inn Chico
3.0 of 5 Hotel   |   685 Manzanita Court, Chico, CA 95926   |  
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Ranked #5 of 17 Hotels in Chico
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Not my first choice in Chico”
3 of 5 stars Reviewed June 7, 2013 via mobile

Like the title says, there are several other places in tried to get into but due to graduations and short notice to book this was my fourth choice. Check in was a quick. The downside of this hotelis small bathrooms. Very cramped. There is a towel rack adjacent to the toilet leaving two feet free to enter the tub. This is a older hotel but a update is definitely need.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Chico, responded to this review, June 21, 2013
Dear Jroman5959,

Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. Please accept my sincere apology for the shortcomings you have experienced. I appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
San Francisco, California
1 review
4 of 5 stars Reviewed May 30, 2013

It is my pleasure to write this review. As it was an impacted weekend due to graduation at Chico State, I was so delighted to have gotten a room, all with the kind help of Kelly, the reservation manager. My sincere thanks to her. Also, Sarah, another lovely young lady was most courteous and sweet, even with my grumpiness when I arrived.

As mentioned, was not in the best of spirits on arrival as it was a tough road trip, but everyone was most kind. Because we were late, the room was not what we had originally booked, but the hotel manager, Syid, was so remarkably kind and accommodating that I barely cared. He upgraded us the next day and clearly just wanted to make us happy. Everything was moved by the hotel staff into the larger room for us. Very nice!

And lastly, there was Brad. I think he must be there 24/7 as he was always around with a smile and pleasantries. I felt like I had made a new friend. The hotel is very lucky to have such a dedicated employee.

So Kudos to the staff. The upgraded room was quite comfortable and would say that it was a very nice experience staying there.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Salmon, Washington
Top Contributor
215 reviews 215 reviews
60 hotel reviews
Reviews in 65 cities Reviews in 65 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed May 29, 2013

I have been staying at the Holiday Inn in Chico on and off for the past 20 years. The hotel has become like a home away from home for me. While the rooms are a bit small the hotel has strived to upgrade and continues to offer the utmost in amenities and services. The staff is always pleasant and helpful too.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 28, 2013

This hotel is very service oriented. Comfortable and very clean. We held a meeting at this location with 70 people in attendance and Chris was in charge of room administrations and he just took care of everything in a most professional and timely way It was such a pleasure to have one person take care of everything. I highly recommend this hotel and Chris will also take care of you in The Hub.

Room Tip: I'm sure that all rooms are equally nice.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
63 reviews 63 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 28, 2013

We made our reservations here months ago in anticipation of Chico's graduation weekend. We've actually stayed at this Holiday Inn many times throughout the years, and they've alway been very accomodating. The hotel is a cab ride away from downtown Chico, so either it's a positive because you can escape the madness of downtown Chico, or you may wish to book a room at a hotel closer to the action. We prefer the former, mostly because customer service at this hotel is awesome. We had a few hiccups the day of our arrival, but all matters were resolved quickly upon check-in. Their main receptionist, Kellye, did an outstanding job. We were also able to host our graduation party pool-side (the ground floor rooms have sliding doors opening to the pool which was great). The pool and hot tub are great. The rooms were very clean, and the beds were comfy. Even the in-room coffee was good! As far as Holiday Inns go, we'd say this one is the most well-run we've experienced.

Room Tip: Like having pool access? Book a room on the ground floor (there are sliding glass doors leading to...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gouldsboro, Pa.
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 8, 2013

We were in Chico for a family event. Wednesday to Monday for our stay. A professional and friendly staff with a high level of competence. The kitchen was used twice, once for room service and once at the restaurant. Both would be used again. The restaurant closes early for breakfast, do not sleep in. The facility was clean. The spa was small , and a tread mill did not work properly. Pool and hot tub are outside. Lounge has limited hours but is well stocked with a knowledgeable staff. We have and will continue to use the Holiday Inn when In Chico. Recommend to all.

Room Tip: Stay in the three floor section. They allow pets in some rooms.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Chico, responded to this review, July 5, 2013
Dear richard201,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlingame, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

Had to be in Chico for an event. We stayed at the Holiday Inn, and found it to be quite nice, good value, quiet, with all amenities. Good clean room, well appointed, and just right for Chico.
I would recommend the Holiday Inn if you are just passing through and want a good nights rest.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Chico

Address: 685 Manzanita Court, Chico, CA 95926
Phone Number:
Location: United States > California > Chico
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Chico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chico 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Holiday Inn Chico Conference Center is Chico’s largest full service hotel. Conveniently located only 3 miles from Chico State University, downtown Chico, Chico Outlaws, Chico Mall, Bidwell Mansion. We cater to business travelers with complimentary wireless and DSL in our guest rooms, on-site restaurant, the Inn Place and On The Rocks Lounge. Complimentary Managers reception Monday thru Thursday with beverages and appetizers. Benefit from our on-site fitness center, business services, and guest laundry. Our comfortable recently remodeled guest rooms are equipped with micro-fridge, coffee maker and safe, which will make you feel right at home. Professional guest service staff will take care of your every need. ... more   less 
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Also Known As:
Holiday Inn Chico Hotel Chico
Chico Holiday Inn

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