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“No complaints” 4 of 5 stars
Review of Desert Princess Palm Springs Golf Resort

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Desert Princess Palm Springs Golf Resort
3.5 of 5 Resort   |   67967 Vista Chino, Cathedral City, CA 92234 (Formerly Doral Desert Princess Resort)   |  
Hotel amenities
Ranked #4 of 7 Hotels in Cathedral City
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“No complaints”
4 of 5 stars Reviewed August 18, 2014

No complaints... staff was great. Golf was great and at a great price! Pool was great! Overall I give the resort an "A"! And, I know that my family and I would stay at Desert Princess Resort again. We stayed during the hottest month of the year, so the hotel was not full and they probably do not open the lounge and restaurants all day because of that, which was fine. Plenty of restaurants nearby.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 26, 2014
We are all happy to read we were able to provide you and your family with a relaxing visit and vacation. We are so happy you recognized our friendly staff as we feel that is what sets us apart from our competition. We look forward to your next visit,
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205 reviews from our community

Traveler rating
    50
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    54
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Clovis, California
1 review
4 of 5 stars Reviewed August 18, 2014

My first trip to Palm Springs definitely wont be my last thanks to Desert Princess. While the rooms are average the price is fantastic. The grounds and spa are exquisite. I scheduled a couple massage which was wonderful. I was impressed that many of the hotel guests we met in the pool were from nearby Orange County and use this place as a getaway destination for R&R.

Room Tip: Definitely pay the extra for the mountain/pool view. It's worth it.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 26, 2014
Thank you for recognizing our outstanding value. Our spa personal will be so happy to read they were able to enhance your stay by providing outstanding service. We hope to see you again in the very near future.
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Ontario's Near North, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 17, 2014

Felt like the only guests there as we never seen or heard anyone else. Rooms are spacious but are starting to show signs of age. Would definitely stay at again. Caution: resort fee charged at check out.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 26, 2014
Thank you for your rating and kind words. We do have a Resort Fee that is the lowest in the Coachella Valley which includes complementary parking and in room WIFI access. We feel it is an overall outstanding value. Please come visit again very soon.
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Vancouver, British Columbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2014

This trip was our third stay. Each time, we had a fabulous time. The resort is beautiful and clean. There were no bug problems inside the rooms. The pool is amazimg: its clean and long so you can swim laps.

On our first two trips everything was great.

On our recent trip, a group of noisy ecocentric young adults invaded the pool area, set up a boom box, and inflicted their noise on everyone else. I found this very rude and my pool experience was greatly diminished as a result. As the gang was big, it seemed difficult to approach them and ask them to turn it off. It would have been nice if the Doral staff had told them "no boom boxes in the pool area."

The bed was great. The mattress protector was awful and cruppled up under the sheets. The sheets were low quality. Improving these two things would make the stay better.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 26, 2014
Thank you for your suggestions as we are constantly making improvements to enhance our guest's experience. We will use your input to set our priorities. If at anytime you encounter a rude or unruly person or persons please pick up the phone and report it to the Front Desk. We will immediately send hotel personal to dispel the situation.
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Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 15, 2014

I took my boyfriend for his birthday since he loves to play golf. We arrived and I was grateful they allowed early check-in. The room key did not work, I went to the front desk they gave me another key, the 2nd room key did not work, this time he walked to the front desk, the third key did not work, they moved us to another room and that key did not work either. Maintenance man came and let us into room. The carpet had a huge water stain, it looked as if there was a flood and the room smelled. They moved us back to the original room and the maintenance man changed the battery on the door and checked the key. The hotel needs renovating BAD! the curtains are tattered, the TV is old, the furniture is stained, tattered and old, and the refrigerator is in the bathroom. (yes the bathroom). We left the room for lunch and came back to find the key card did not work again. So when we came back from dinner later we had another maintenance man walk us back to the room to unlock and he cleaned out the slot for the key card and told us it was working however we were afraid to go out again. The only compensation they gave us was a free breakfast the morning we checked in and a comment from the manager to contact her if we come back and she "will try to do something for us, if she is still working there" Although my boyfriend loved the golf course and I loved the comfortable bed and view, I will be looking into other resorts in the area. I feel with the proper upgrades this could or use to be a great resort. Nothing was taken off my bill and as a matter of fact they are still holding $50 against my credit card for incidentals (which we did not incur ) A discount on our room, another comp meal, a voucher for a return trip something anything offered to make us come back would have been appreciated, I feel so cheated :(

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 26, 2014
I apologize your concerns with your door lock were not rectified in a timely and acceptable manner. Though our property is dated we do strive to provide a clean, friendly, maintained environment while still providing an outstanding value and sadly it appears from your experience we failed miserably. If your travel do bring you back to our area please contact me directly so I may personally attend to your flawless visit. .
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reading
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 13, 2014

The views here are as beautiful as the website and the two members of staff we saw during our three night stay were very friendly and helpful. Our corner suite room was huge,clean and very cheap so we couldn't complain...BUT it was a bit wierd staying in a large hotel with virtually no other guests. We should have been told at the time of booking ( on the phone) that the restaurant and bar were closed. We did have lunch after golf in the club house and it was really great.
We can't understand why the hotel was so empty as it was buzzing in Palm Springs...maybe becuase there is a major renovation planned but that's not till next summer?

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 14, 2014
Thank you for your comments. Generally this time of year is quiet except during the weekends. The hot summer days tend to send visitors west to the beach. We're glad you enjoyed your visit and the serenity we provided. We hope you will return in the very near future.
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Los angeles
1 review
5 of 5 stars Reviewed August 11, 2014 via mobile

The management and staff of desert princess played an important part in making my engagement a success.

They were very accomodating and supportive with all our needs.

The room was amazing and more than what we expected. We had the most memorable and confortable stay.


Thank you!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 14, 2014
Congratulations!!! It was such a pleasure working with you on the phone prior to you popping the big question. I am happy to read you enjoyed our upgrade to a suite. Please remember we are an outstanding venue to host a wedding and reception. Please keep us in mind and we await your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Desert Princess Palm Springs Golf Resort

Address: 67967 Vista Chino, Cathedral City, CA 92234 (Formerly Doral Desert Princess Resort)
Location: United States > California > California Desert > Greater Palm Springs > Cathedral City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Cathedral City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Desert Princess Palm Springs Golf Resort 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
Whether you're looking for a quiet weekend getaway or a productive business trip, the Desert Princess Golf Resort offers the perfect blend of business and leisure amenities. Surrounded by majestic mountain views, just minutes from downtown Palm Springs, the Doral features 285 guest rooms & suites, 27 holes of championship golf, an Olympic size swimming pool, two hot tubs & over 23,000 sq. ft. of technologically inspired meeting space. The perfect getaway once it's time to get away. ... more   less 
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Also Known As:
Doral Desert Princess Resort Palm Springs Hotel Cathedral City
Doral Desert Princess Cathedral City
Desert Princess Palm Springs Golf Resort Cathedral City, Greater Palm Springs, CA

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