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“Great ending to hard day” 5 of 5 stars
Review of Desert Princess Palm Springs Golf Resort

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Desert Princess Palm Springs Golf Resort
3.5 of 5 Resort   |   67967 Vista Chino, Cathedral City, CA 92234 (Formerly Doral Desert Princess Resort)   |  
Hotel amenities
Ranked #4 of 7 Hotels in Cathedral City
1 review
“Great ending to hard day”
5 of 5 stars Reviewed August 11, 2014

We had been traveling all day. We had suffered two blow out tires on the freeway. Decided to stop and stay in Palm Springs and cut our losses. When we arrived at the Desert Princess, we were greeted with a warm hello from a wonderful desk clerk named Yessica. She made all of our problems go away.
After helping us with every request we had, we entered our beautiful pool-view room. The
hotel was beautiful, quiet, very clean, and great for the price. The great service we received made this one of our favorite places. We will be back for sure,

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, 4 weeks ago
We are all so happy to read about your outstanding experience and will share your accolades with Yessica! We look forward to your next visit.
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194 reviews from our community

Traveler rating
    46
    73
    51
    14
    10
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Any
English first
Placentia
1 review
3 of 5 stars Reviewed August 2, 2014 via mobile

We arrived mid week. Nobody and I mean NOBODY was in the hotel. This was kind of weird and unsettling. There was one person working at the front desk and she was friendly. Every restaurant and bar was closed so we couldn't use any of the on site facilities. That was a major bummer. The rooms were decent, very basic but worked. The refrigerator and coffee maker in the bathroom was kind of gross. Our refrigerators door was falling off. The pool was dirty but still swimmable. There was a lot of wind to blow leaves and dirt into the pool. My kids enjoyed the pool regardless. I would stay here again but not for any amount higher than what we paid through the Groupon.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, August 6, 2014
Thank you so much for recognizing our outstanding value. The desert is quiet and relaxing this time year. We are glad to read you and your children enjoyed your visit!
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A TripAdvisor Member
3 of 5 stars Reviewed July 28, 2014

I found this hotel through a Groupon promotion and decided to book for my husbands and me for our birthdays. The hotel was nice - outdated, but nice. The location was easy to find and central to shopping and great restaurants and a movie theater (Maracas Mexican food nearby and Otori Sushi are great). The pool is very nice and has a great little bar for refreshments. The room quality was okay. The TV is very old and kept freezing on the movie selection page. The shower handle in the bathroom was broken - we had to maneuver it into position for it to turn on. Overall, we had a nice weekend though.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, July 30, 2014
We appreciate you sharing your experience with us. I will ensure Engineering follows up on your comments and corrects the problem with the shower handle. We hope you will return in the very near future.
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Oakland
1 review
3 of 5 stars Reviewed July 24, 2014

Hotel staff was fairly kind but they provided us with coupons for the spa so we could use them the next day but the spa wasn't even open. Website states amenities like a spa and restaurant but they weren't open for the entirety of our stay, Pool stayed open late for us which was nice.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, July 25, 2014
I apologize for the misinformation. Due to the nature of the off season, the Sis open for appointments only as there is not an attendant during off peak times. Leave a message on the Spa voicemail and you will receive a phone call to book your treatment. I will review this with the team to ensure this does not occur in the future.
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Ontario
1 review
4 of 5 stars Reviewed July 24, 2014

When I first arrived at this hotel I was greeted by Chela. She was sooo friendly and sooo helpful. It was our first time staying in palms springs and it won't be the last because of the friendly staff. Chela answered all our questions regarding the city and gave us good recommendations on where to go. Since it was a Thursday she suggested for us to go to the street fair which we did and had a great time :) I highly recommend this hotel great rooms and awesome staff :)

  • Stayed July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, July 25, 2014
Chela is so happy to read she made your visit special. We truly believe it is our team members that sets us apart from the other resorts in our area. We thank you for taking the time to let us know we are doing things right. We hope you will visit soon in the very near future.
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Atlanta
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 17, 2014

I want to start out by admitting the reviews were shady. I booked for the budget rate from TravelZoo. I knew $79 per night didn't get you luxury, but I always expect hot water, clean sheets and A/C. The first two rooms lacked them all - they were at least 90 degrees in temp with brown towels (that used to be white a long time ago.

Third room got cool and the sheets were tan instead of brown. Towels were merely light grey. I talked myself into staying because the staff was so helpful (albeit flustered). The pool has 20 chaise lounges and maybe five umbrellas. For a capacity of 100?

The food was ok for breakfast. The pizza in the lounge is good. Servers were nice at both eateries.

I see plans for renovation. Don't come here until it's complete. Not even for free.

  • Stayed July 2014, traveled with friends
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, July 18, 2014
I apologize it took us awhile to find you an acceptable room. We are in the process of changing our towels and sheets from a bone colored product to a white product as we feel the tan color appears unclean. We continue to make improvements to the property as we await our large renovation. Thank you for your comments as it gives us direction on where we need to focus.
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San Marino
1 review
4 of 5 stars Reviewed July 14, 2014

Clean & quiet. Facility is older but is getting a full remodel over the next 9 months. Will make this place perfect. Although there are more luxurious resorts, it did the job well for the needs of our group, especially for the rate. What put it over the top was that the service was outstanding. Also, food in restaurant was good too.

Used Event Planner to book. Ben Broyles, Group Sales Manager, serviced our group and was very accommodating. Weekend was smooth and overall we had a great time, in large part from our experience at the Desert Princess Resort.


  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, Manager at Desert Princess Palm Springs Golf Resort, responded to this review, July 15, 2014
It was a pleasure to host your event and we all sincerely hope we will continue to be your choice for accommodations whenever your travels bring you back to our area. You have a great group of well behaved young gentlemen. Ben was happy to ensure a pleasant experience and was pleased to read you recognized his efforts. Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Desert Princess Palm Springs Golf Resort

Address: 67967 Vista Chino, Cathedral City, CA 92234 (Formerly Doral Desert Princess Resort)
Location: United States > California > California Desert > Greater Palm Springs > Cathedral City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Cathedral City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Desert Princess Palm Springs Golf Resort 3.5*
Official Description (provided by the hotel):
Whether you're looking for a quiet weekend getaway or a productive business trip, the Desert Princess Golf Resort offers the perfect blend of business and leisure amenities. Surrounded by majestic mountain views, just minutes from downtown Palm Springs, the Doral features 285 guest rooms & suites, 27 holes of championship golf, an Olympic size swimming pool, two hot tubs & over 23,000 sq. ft. of technologically inspired meeting space. The perfect getaway once it's time to get away. ... more   less 
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Also Known As:
Doral Desert Princess Resort Palm Springs Hotel Cathedral City
Doral Desert Princess Cathedral City
Desert Princess Palm Springs Golf Resort Cathedral City, Greater Palm Springs, CA

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