Our second time visiting the Wine tasting room in Carmel of Heller Vineyards was as pleasurable as the first. We aren't necessarily into organic foods, but Heller makes some lovely wines at a decent price point. Our tasting experience was low-key and all of our questions were answered without any snobbery or condescending tone. I certainly am not a wine connoisseur but do know what my tastes are.
We decided to join the wine club and received the discount on the spot for the purchase of 6 bottles and we paid for them to ship to our home. Upon arrival of our shipment, there were only 5 bottles instead of six. A call to Rachel at Heller and our 6th bottle was on it's way at no extra cost to us, along with a very humble apology. That is customer service!
If you wish to taste wine in a quaint little tasting room in Carmel Valley, check out Heller.
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