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“Romantic Getaway” 5 of 5 stars
Review of Bernardus Lodge & Spa

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Bernardus Lodge & Spa
4.0 of 5 Hotel   |   415 West Carmel Valley Road, Carmel Valley, CA 93924   |  
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Breakfast for two
Ranked #1 of 2 Hotels in Carmel Valley
Chicago, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Romantic Getaway”
5 of 5 stars Reviewed August 25, 2013

My 13 year old son and I stayed at the Bernardus Lodge. It was a spontaneous trip. Other hotels not available. The setting is beautiful. The service was amazing and the room we had was great. I am a vegan. The chef at the lodge not only accommodated me but gave me my own special menu with various vegan options. It is a 5 star resort and it did live up to what you would expect from a luxurious resort. My only negative comment about the resort is the fitness center. It is small with very limited equipment. Not up to the standards of the rest of the hotel. There were a few other families at the hotel, while my son and I had a great time I would REALLY recommend Bernardus for adults. Highly recommend for a romantic getaway. Would not recommend for families.

Room Tip: If you want to splurge. Ask for the room with the hot tub.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • Italian first
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  • Spanish first
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English first
Jackson, MS
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 21, 2013

Had a most pleasant stay at Bernardus Lodge in Carmel Valley. Top drawer in every respect. Wish I could live there! Spa was exceptional...all staff most helpful, pleasant and friendly. Room was large with gas fireplace and complimentary mini-bar including some Bernardus wine. Lovely deck off room was perfect place to sit outside overlooking pool and drink wine Grounds are lovely. A truly exceptional place...worth every penny! I hope to be back many, many times!

Room Tip: We loved our room which I think was a St. Lucia, but every room I saw was great. No bad rooms here.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2013

Very welcoming, great hospitality and personalised service. Very beautiful rooms/cottages with fireplace. Excellent sleeping comfort, Beautiful spa and pool area. Restaurant is the best there is in the direct surrounding. Very nice surrounding Carmen Valley.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 11, 2013

The bones of the hotel are good, but the experience is marred by dated decor, some of it truly ugly (I'm talking window treatments, shower curtain frou-frou,etc.). Our room was spacious and well-proportioned, but tired. The plantings by our outdoor hot tub were just pathetic, and the faded signs by the hot tub (which date from another millenium) were full of typos. At these prices, details matter. Somebody needs to pay attention; a cosmetic upgrade is overdue.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 3, 2013 via mobile

We stayed two nights and had a fabulous, very relaxing time. The rooms are well appointed and we had a spacious, airy suite with a large, shady balcony. The public areas are very attractive and extremely well maintained. At teh time of our visit the occupancy seemed rather low so the pool was nice and quiet. The hotel has quite a diverse staff and they are all very friendly as highly professional. The spa is fabulous and the treatments were excellent.
We had lunch and dinner at Wickets. The lunch was great with very good food and faultless service but the dinner was mildly disappointing....the service was quite slow and not quite as attentive as lunch and the shaved truffle pizza was not well cooked for the price and came without some of the ingredients. Room service breakfast was awesome.
Overall, we thoroughly enjoyed our stay and will definitely be back.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga, California
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 30, 2013

I booked a room the day before arrival and tried on the phone to book a dinner/stay package and co-ordinate with dinner reservations. The reservations person said the package was unavailable, so I said thank you, hung up and checked on-line again, and lo and behold, I could book the package for that night, even with the short notice.

The room was lovely (don’t expect ultra-modern) – but it was quiet, clean, and very comfortable! We were only there for one night this time, but I’d be pleased to stay there again on our next trip to Carmel Valley.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 29, 2013

Family of four stayed at Bernardus Lodge for one night and, whilst room was nice, the amenities and services were not as expected for a "luxury" hotel, especially the lack of reception space/relaxing seats at night; the bar is basic to say the least and a part of the restaurant area.

The hotel is overpriced and, although the receptionist was very welcoming, many of the staff seemed uninterested and more interested in soliciting tips despite an "all inclusive" resort fee. These resort fees are an increasing part of hotel pricing but tips still expected - why?

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bernardus Lodge & Spa

Address: 415 West Carmel Valley Road, Carmel Valley, CA 93924
Phone Number:
Location: United States > California > Carmel Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Carmel Valley
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Bernardus Lodge & Spa 4*
Number of rooms: 57
Official Description (provided by the hotel):
Lodge is widely recognized as one of the top winemaking estates in California. Founded by celebrated winemaker Bernardus Pon, the Lodge resembles a classic European country inn, with 57 suites, a luxurious spa, award-winning restaurant and the Bernardus Winery and Vineyard. For a relaxing getaway, an off-site retreat, or romantic wedding, discover why Bernardus has become the luxurious heart of Carmel Valley. ... more   less 
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Also Known As:
Bernardus Hotel Carmel Valley
Bernardus Carmel Lodge Valley
Bernardus Lodge

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