We've been to Carmel Valley many times previously but we have never had the pleasure of staying at such a great establishment. From the moment we arrived all of our cares went to the wind. As we were escorted to the lobby, we were greeted with a refreshing glass of white wine. After relaxing in the lobby for a few minutes, Sydney offered to take us on a tour of the resort and our final destination being our luxurious room.
Throughout the property tour Sydney was very informative, gracious, and sincere. She explained all of the amenities on property. When we reached the room Sydney discussed all of the room items and informed us that all of the items in the wine grotto were complimentary. Which is a PLUS!!! There were 3 half bottles of wine (pinot noir, chardonnay, and their Marinus), also many treats to snack on. There was even lavender bath salts in the room. They have truly thought of everything.
The first night we stayed on property and dined at Wickets, which is delicious by the way. We were disappointed that Marinus was closed, but Wickets was perfect for the night. The following we wanted to dine in town. Sydney had recommended Cantinetta Luca in Carmel by the sea, she took care of our reservation - everything was seamless.
Overall we had an amazing escape from our busy day to day lives. This truly is a refuge for anyone in need of relaxation. The staff is amazing and truly caters to your every need, especially Sydney.