We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome rooms, but not worth the cost” 4 of 5 stars
Review of Bernardus Lodge

Save Saved
You added Bernardus Lodge to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Bernardus Lodge
4.0 of 5 Hotel   |   415 West Carmel Valley Road, Carmel Valley, CA 93924   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 30%
Ranked #1 of 2 hotels in Carmel Valley
San Francisco, California
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Awesome rooms, but not worth the cost”
4 of 5 stars Reviewed November 12, 2012

This is an amazing property about 10 miles from the village. The rooms are spectacular -- spacious, luxurious, thoughtfully appointed. The beds are wonderful, the natural gas fireplace is cozy. We also had a private hot tub, which was a nice treat. However, you pay for all this luxury! As nice as it is, I don't think it is worth the cost. Housekeeping was a bit spotty -- at one point they took one of our two coffee cups and it never returned. They also never replenished the in-room coffee. I'm sure we could have called the front desk and it would have appeared at our door in less than five minutes, but should we really have to?? Also, the food and service in Wickets Restaurant was only average. The portions were over-sized and so were the prices.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

334 people have reviewed this hotel

Traveler rating
    249
    52
    20
    8
    5
See reviews for
45
189
8
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 7, 2012

I adored the Bernardus Lodge! What a spectacular location and tranquil setting, yet so close to Monterey and Carmel. I had been searching for a "splurge" hotel for a romantic stay with my boyfriend and had ruled out the Post Ranch Inn, due to the insane expense. I came across Bernardus in Fodor's and other top review listings of luxury properties. Would completely disagree with Kime465 on the property not being "romantic." The rooms are set back from the main reception area and are very private, with exquisite appointments. The staff is highly considerate and doesn't intrude. Depending, of course, on the room you select, you would more or less luxurious amenities. In our room, the bathtub was large enough for us to share a bath and the bed was superb...high quality bedding and lovely decor. I can't say enough and would absolutely return to this property.

Room Tip: Pay a little more for a nicer room here - with some hotels, that can be a mistake because there is b...
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menlo Park, California
Top Contributor
84 reviews 84 reviews
10 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 30, 2012

The moment you arrive, every detail is taken care of for you. Everyone knows who you are right away, they offer you a glass of wine and the check in process is completely painless and quick- which makes it even more surprising that by the time you are escorted to your guest room, your luggage is already there waiting for you. Their spa, though a bit overpriced, is a sea of tranquility and their staff is superb. You can use their steam room and hot pool even if you do not book a service. Their food is outstanding, although I only had breakfast, the portions were generous and delicious. There are so many little touches that make this place one of my favorites, turn down service includes a lavender calming lotion to put in the corner of your pillow to help you sleep. Wine and food in the room are complimentary- 3 mini bottles of wine, home made crackers, home made brownies, goat cheese , soft drinks. Everything is so luxurious. And don't miss a walk in their vineyards, with the valley as the backdrop, you will never want to leave this place. the one thing to notice, is that this is a good 12 miles from Carmel-by-the-Sea, so going back and forth is not as convenient as staying right by Ocean AVenue. The advantage though, is you are guaranteed sun even when Carmel is completely fogged in.

Room Tip: Their rooms overlooking the croquet lawn are my favorite.
See more room tips
  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2012

I cannot rave highly enough about the Bernardus Lodge. From the first phone call to inquire about the property to the last interaction with the valet staff as we were leaving, we were treated spectacularly by everyone. We chose the resort because it was dog friendly and were so surprised by the beauty once we got there. Typically "beautiful" and "dog friendly" don't go in the same sentence when describing a hotel.
The spa was clean, relaxing, and romantic, the rooms were comfortably luxurious, and every staff member we encountered looked us directly in the eyes and greeted us with a smile. They even gave us the name of a pet sitter to watch our pup so we could venture out!
We will definitely be returning to the property and recommending it to everyone!

Room Tip: We had a ground floor room with a great little patio....perfect for coffee in the morning.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 8, 2012

Bernardus Lodge is in a beautiful setting in the sunny Carmel Valley. We made our reservation on the phone with their reservation department. Shortly thereafter, we received an email requesting we join their Leader's Club which I called back asking what benefits would be offered to me for the fee of $150? I was told this gives you complimentary nights, upgrades,early check in/late check out, free continental breakfast ($50/daily credit) and free internet access. Upon our check in at 3:15PM we were told the hotel had perviously been sold out which meant our room wouldn't be ready for 45 mins or more. At this point, the valet had taken our car and the bellman our bags. We were told to go and find a place to relax until our room was ready. We chose to take a seat outside in Wickets Bistro. The Bistro is a lovely setting and was being used that day by a multitude of guests celebrating everything from birthdays to upcoming weddings etc. . . leaving only one table in the bright and quite warm sunshine for us. At no point did anyone offer us service. We sat watching reception take other guests to their rooms until 4:15 when our room was available. The room was rather pleasant with a small deck although there was no view. I would recommend an upstairs room as it gives the illusion of a bit more privacy. The bathroom is large with separate tub and shower and is filled with delicious smelling spa products. A plus to me! The robes and towels are not spa like and are in need of replacement.
There is also a nice welcome basket of fruit, cheese, sweets, and a split of Bernardus wine.
Our first morning there we were awakened by housekeeping at 8AM as our wreath of grapevines had fallen from our door handle - unknown to us that was the signal for housekeeping to clean the room. Keep an eye on the cute little wreath if you don't want an early wake up!
The last night of our stay we enjoyed sitting by the fireplace outside again at Wickets Bistro. There was a wedding reception in a nearby ballroom and the music was very loud but festive.
In conclusion, I wanted a romantic quiet get away and Bernardus just didn't the mark. But the staff is friendly and service was always with a smile.

Room Tip: Upstairs will give you the feel of more privacy and quiet
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harpenden, United Kingdom
Top Contributor
127 reviews 127 reviews
32 hotel reviews
Reviews in 64 cities Reviews in 64 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed October 3, 2012

I rarely give 5 stars to any service but this must get a high five! Everything is just perfect. We had three blissful nights.

First advice is do not stay near the coast. In Carmel and on the 17 mile drive there was fog all the time we were there, but at Bernardus the sun shone. The Valley setting is lovely; you do not need the coast with its fog risk.

The rooms are gorgeous and very well appointed. The pool and croquet lawn match the rooms. The staff are great and the calm of the reception area sets the tone for the Bernardus experience.

Our meal in the much vaunted Marinus Restuarant was very good and I consider great value for the quality of the food and the service. I have one confession, I really do not like US wines that much and that goes for Mr Pon's wines too, but no matter, they have a draw dropping list of wines here from all over the world, and the Alsace page has wines to die for.

Go there as soon as you can please.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 2, 2012

Went to a wedding last weekend for about 90 people. It was a lovely day for an outdoor service in the garden. Drinks on the patio or the bar, and dinner n dancing in the ballroom, which sits 100 well. Staff very friendly, and helpful. We stayed over nite in room at the top end. Get the top floors wherever you stay. Rooms nicely appointed and super give away comp basket of wine and goodies. You get it w/your room and replinished every 4 days. Coffee in room with a refrig to store whatever. Lovely bathroom, with sep tub n big shower and toliet. Robes n slippers.
We had breakfast room service. Fast and delicious. $50.00 for 2
Nice small Spa. Had a massage, perfect. They also have a few lawn games next to outdoor seating. We will return.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Bernardus Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bernardus Lodge

Address: 415 West Carmel Valley Road, Carmel Valley, CA 93924
Phone Number:
Location: United States > California > Carmel Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Carmel Valley
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Bernardus Lodge 4*
Official Description (provided by the hotel):
Lodge is widely recognized as one of the top winemaking estates in California. Founded by celebrated winemaker Bernardus Pon, the Lodge resembles a classic European country inn, with 57 suites, a luxurious spa, award-winning restaurant and the Bernardus Winery and Vineyard. For a relaxing getaway, an off-site retreat, or romantic wedding, discover why Bernardus has become the luxurious heart of Carmel Valley. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LHW, Booking.com, Travelocity, HotelsClick, BookingOdigeoWL, Jetsetter, Hotels.com and Otel so you can book your Bernardus Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bernardus Hotel Carmel Valley
Bernardus Carmel Lodge Valley

Owners: What's your side of the story?

If you own or manage Bernardus Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.