The moment you arrive, every detail is taken care of for you. Everyone knows who you are right away, they offer you a glass of wine and the check in process is completely painless and quick- which makes it even more surprising that by the time you are escorted to your guest room, your luggage is already there waiting for you. Their spa, though a bit overpriced, is a sea of tranquility and their staff is superb. You can use their steam room and hot pool even if you do not book a service. Their food is outstanding, although I only had breakfast, the portions were generous and delicious. There are so many little touches that make this place one of my favorites, turn down service includes a lavender calming lotion to put in the corner of your pillow to help you sleep. Wine and food in the room are complimentary- 3 mini bottles of wine, home made crackers, home made brownies, goat cheese , soft drinks. Everything is so luxurious. And don't miss a walk in their vineyards, with the valley as the backdrop, you will never want to leave this place. the one thing to notice, is that this is a good 12 miles from Carmel-by-the-Sea, so going back and forth is not as convenient as staying right by Ocean AVenue. The advantage though, is you are guaranteed sun even when Carmel is completely fogged in.