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“Romantic Luxury in an Intimate and Elegant Setting” 5 of 5 stars
Review of Bernardus Lodge & Spa

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Bernardus Lodge & Spa
4.0 of 5 Hotel   |   415 West Carmel Valley Road, Carmel Valley, CA 93924   |  
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Breakfast for two
Ranked #1 of 2 Hotels in Carmel Valley
Naples, Florida
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
“Romantic Luxury in an Intimate and Elegant Setting”
5 of 5 stars Reviewed January 26, 2012

The personal service and understated luxury here reminded us of our splurge holidays in Europe. This is the first time we found it in the US. From the time we stepped out of our car on arrival, to the time that we (very reluctantly) had to leave, we felt like we were the most important people staying here. The staff are warm, friendly, generous and eager to accomodate and help you in any way possible.

The rolling green hills, vineyards and laid back beauty of Carmel Valley make it the perfect spot to escape to. It's quiet and feels like you are a world away from the tourist spots of Monterey. The spa is open to everyone, whether you book services or not, and we spent several hours enjoying the warming pool, eucalytus steam room, the sauna and the huge round fireplace in the spa warming room, where we sat and read or gazed at the fire. We also made excellent use of the fireplace in our room, indulging in hours of talking or reading, all the while sipping Bernardus wine. What a lovely time we had!

If You Go Here Are Some Specifics:

1) We asked for the feathertop bed to be removed and replaced by foam; not because we have allergies but because we like a firm bed. We slept very well both nights and found the bed comfy, but my husband still found it a bit too soft.

2) Ask for a room away from the pool or bocce/croquet areas so your patio or balcony looks onto gardens or trees. We had room 48 which was perfectly located - not too far from the spa but also a very private balcony and view.

3) Friday night there was a wine tasting which was hosted by Phillip, who also works at the Bernardus tasting room. Go! We had a great time learning about the wines of the Valley and its history and really enjoyed Phillip.

4) If you plan on using the sauna/steam room, etc. of the spa, you don't have to go in your room robe...each locker is equipped with sandals and a clean, folded robe for your use that day. It was not uncommon to see couples strolling to and from the spa in their robes so the choice is yours.

5) Bernardus accepts pets (dogs) so if you have any allergies, request as I did, a room that hasn't had any pets in it recently. This was a precaution I took even though I was told each room is thoroughly cleaned after pets stay there. Our room was very clean and I am picky about that...no overwhleming fragrances...just a very clean room and bathroom.

6) We brought cheeses, a bottle of wine, and other munchies to have in our room. The rooms are fully stocked when you arrive, so we really didn't eat all that we brought. We didn't even open the wine as we already had Bernardus wine in the room and was given a complimentary bottle of champage and two flutes to celebrate my birthday. This was unexpected and simply wonderful ~ we had come to Bernardus to celebrate my birthday and I had mentioned that when we checked in. All the goodies in the room- wonderful goat cheese with fennel, chips and fruits, Bernardus wine, sweets, coffee, even cream in the refrigerator were a great surprise and we were impressed with the selection and quality.

7) Our concierge was Troy, who was so welcoming and made us feel like we could ask him anything and he would take care of it. If you are lucky enough to have Troy during your stay, he'll do everything possible to insure you have a wonderful experience during your stay.

8) We ate at Cafe Rustica and the Corkscrew Cafe and recommend both. They are in the little downtown section and take all of 7 minutes to get to from Bernardus.

Room Tip: Rooms not facing pool area or bocce/croquet lawn are more private and quiet. We had room 48 which w...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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372 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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San Francisco
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 24, 2012

I don't normally give out 5 stars reviews, but I will give this resort a 5 star. Here is a quick summary:

Things that we liked:
* The staff are super nice and friendly. Also they provided roller bed and microwave oven for free (well you can argue that it's included with the $26 resort fee but it's still very nice and friendly). The service was also VERY nice.
* They did a wonderful wonderful job to upkeep the whole resort and the facilities. We used the swimming pool (outdoor and heated), and it was spotless clean and crystal clear. You also feel that you are in Italy or somewhere, and really give you that luxurious feeling.
* In the room they also provided a bottle of wine, lots of snacks and so forth FOR FREE. Again this is not like traditional hotel that everything that you eat they will charge you. They really make us feel welcoming.
* The highlights in the guest room is of course, the deep soaking tub, and the one-button fireplace. I just have to say that it's very nice.
* The deco and the furniture are very Italy and very nice. They also hve iHome for iPod/iPhone connection (which is almost a must-have these days).

Things that we didn't like so much (and some suggestions):
* The room seems to be on the smaller side, considering the hotel rating and the luxurious feeling that they want to create.
* The swimming pool can probably be a bit warmer (especially during winter).
* Yes as another reviewer mentioned, unless your room is facing the courtyard or the swimming pool. For the regular rooms, I was hoping to see more flowers outside of our small backyard.
* The door can use a bit better weather stripping. During the night we felt that there was cold air coming in from the door (our room is #9).
* The LCD TV doesn't have HDMI input and seems to be on the smaller side (27" maybe?)
* The location seems to be kinda remote, so if you arrive here late, your dining option is probably using its own restaurant.

Again we really enjoyed our stay here. And we probably will visit back here some time in the future!

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 22, 2012 via mobile

We've traveled a lot in Europe because we lived overseas for nearly three years in the recent past.

Bernardus was the nicest resort we've ever stayed at in the US. We loved it. It was the perfect place to celebrate twenty years of marriage.

Carmel Valley is a beautiful unspoiled location. We were amazed by that. Of course the week after Christmas is off-season and that worked well for us. No crowds anywhere. Reasonable weather and sunshine; quite lovely compared to our Chicagoland...

We had room 14 I believe. I'd requested a view of the winery or mountains. The room looked out on the mountains and we could even see a smidge of the vines... Beautiful view! Breathtaking.

Our room was plenty big even though it wasn't a suite. It was stocked with complimentary snacks, goat cheese, and wine! The bathroom was designed wonderfully. The bedroom incorporated a table for dining as well as a sitting area with a romantic gas fireplace. There was a lovely balcony with seating. Too bad it was a little too cold to really use.

Our bed had a view from the window which we were pleasantly surprised to find we could view the sunrise from! We did just that. What a lovely start to a morning.

We like romance and we prefer to sleep in a cold room. We turned the heat really low and turned on the fireplace and let it burn all night long each night.

The first night we were tired from a
day of travel from IL to CA. We were hungry but not ravished; thought we could go for some "ravishing" and a light snack.

We didn't care for the particular cheese in our mini fridge and didn't want a complete meal. We chose to walk to the restaurant, not far away in the main building. We just asked the hostess of the restaurant (the fancier one in the same location was not open this day of the week) if it would be possible to get a cheese plate and some melon sent to our room. She complied.

Back in the room I decided to shower while we waited. Upon finishing my shower, our meal had just arrived. I'll say that it was pricey but it was delightful. The
cheese plate included delicious nuts! The melon was perfectly fresh.

On the day of checkout it was a gorgeous day in the 50s or 60s. We had made an apoinent for the spa and were waiting for that. We chose to sit in the sun outside the main building. I ordered hot tea and a cola for my husband. Service was polite and prompt.

The staff was well trained. Unobtrusive but present when needed. The resort was impeccably clean and well designed with a peaceful and romantic lodge-like ambience.

It was near enough for us to visit Bug Sur State Park (waterfall) and Julia Pfeiffer's waterfall also. Beautiful!! Worth the time and effort.

There's a lovely breakfast restaurant near Bernardus called Toast. We hoped to return a second morning but they weren't open.

I hope to stay at Bernardus again if we ever revisit the Carmel Valley area. Nothing else would please me after staying there.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sao paulo
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 13, 2012 via mobile

We just checked out from Bernardus Logde and have to say that we were amazed with the place.

At check in, we didn't stop in any desk. We were taken to our very nice room and that was it.

In mini bar, everything was complimentary including Bernardus Winery red and white wine and goat cheese. After consumption, items were replaced without asking.

The Spa is also a great experience. Staff was very professional with good technics.

When we stayed there, the main restaurant was closed but Wickets did a very great job. They could only take it easy on the salt.

We definitely intend to go back to BL, as soon as we can.

If you go there, be sure to do the 17 Mile Dr which is breathtaking!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 10, 2012

Nestled in a wine valley in scenic Carmel, this hide-away retreat is one of my favorite places. Its calm atmosphere, healthy environment, quality food - not forgetting- it offers generous sized rooms with fireplaces & spacious bathrooms - that will make you realize you have not booked your stay long enough. If you like to pamper yourself in the onsite spa - be sure to utilize the steam/sauna rooms and if you venture for a massage be sure to ask for michael (with 20 years experience -and my experiences in health & body work) - I can tell you he will know exactly how to find the right spot(s) to help you unwind. I recommend that you book this on your first night.

If you can get up early go for a walk along Carmel Beach & take your tennis racquet, gym kit, swim attire, croquet & bocce skills, there's golf in the neighboring areas - you will want to do it all before you curl up in front of your warm fireplace in your bedroom.

They seem to be members of "The Leading Hotels of the World" whatever that means, but you will feel like you have just walked out of one.

Don't go there if you are seeking unending views or if you prefer modern hotels with staff hanging around you all the time. B Lodge is simply exceptionally charming, understated & the staff will give you space to relax.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palm springs
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2012

We spent one night in this beautiful place and were sorry to leave. The professionalism of the staff, the happy atmosphere, gorgeous views and landscaping and great comfort and planning that has gone into the rooms and bathrooms were simply the best. Lovely fireplaces and a great breakfast in bed! Carmel Valley is fabulous. Sadly the big restaurant was closed for renovations in Jan but we ate very well at Will's Fargo down the road.

Room Tip: they all looked pretty good to me!
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 28, 2011

We stayed for a few romantic days during the week before Christmas. The place was very quiet and we liked that. We had a room with a garden view and the view was very nice and this was the cheapest room available. The designer really spent significant effort to make the garden look good and interesting even in the middle of winter.

Do not expect a room with a big flat screen for entertainment, this resort is more about the environment and spending quality time together and it does it very well.

The pool and the fitness center are on the smallish side, but are no excuse to not get your workout in and there is a park close by for running and hiking. The best thing about the place is the staff though; attentive, nice, efficient and effective and not intrusive. One of the best if not the best I have experienced. (and that was not just the glass of wine that you get when you arrive talking)

A nice thing about the resort is that you pay a resort fee, which takes care of all the tipping. (if you feel like it, you can still tip a little extra, but it is not expected) The room has complementary wine and some soda and munchies. Nice touch, when you consider the prices a lot of places charge for their minibar items.

The food at the restaurant was very good, but a little rich for me. The wine list was excellent and I definitely recommend a visit!

Please keep in mind that we visited when there were few people and no children around. During a summer day that may be different.

Room Tip: The rooms with a garden view are probably quieter and I thought the garden looks nicer than the view...
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bernardus Lodge & Spa

Address: 415 West Carmel Valley Road, Carmel Valley, CA 93924
Phone Number:
Location: United States > California > Carmel Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Carmel Valley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bernardus Lodge & Spa 4*
Number of rooms: 57
Official Description (provided by the hotel):
Lodge is widely recognized as one of the top winemaking estates in California. Founded by celebrated winemaker Bernardus Pon, the Lodge resembles a classic European country inn, with 57 suites, a luxurious spa, award-winning restaurant and the Bernardus Winery and Vineyard. For a relaxing getaway, an off-site retreat, or romantic wedding, discover why Bernardus has become the luxurious heart of Carmel Valley. ... more   less 
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Also Known As:
Bernardus Hotel Carmel Valley
Bernardus Carmel Lodge Valley
Bernardus Lodge

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