We arrived in Carmel after traveling from Vancouver via San Francisco. We we to be at a wedding at 2:00 PM and arrived at the hotel at 12:30. The disinterested staff member behind the counter said no rooms would be ready until 3. She uttered something about a guarantee. When I said we needed an alternative because we had to get dressed for the wedding and needed an ironing board, she simply slumped her shoulders and repeated something about a guarantee and 3 o'clock. She could not have been less helpful in what could easily have been an opportunity for her. It was only after I walked out to find another hotel that I was told that one of the rooms was available. I am free to assume that this is the standard this hotel wishes to strive for. In a world of choices, I say choose somewhere else. There is nothing special about this hotel and the service is deplorable.
- Official Description (provided by the hotel):
- Nestled in the forest just across from Carmel's premier shopping plaza, the Wayside Inn reflects the charm of the quintessential Carmel cottage. Offering 22 guest rooms and suites, special amenities may include spa tubs, full kitchens, fireplaces, and large balconies overlooking the quaint village of Carmel. Complimentary continental breakfast is delivered to your door each morning with the daily newspaper and freshly baked cookies are always available in the lobby. ... more less
- Reservation Options:
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- Also Known As:
- Wayside Hotel Carmel