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“Outstanding Updates” 5 of 5 stars
Review of La Playa Carmel

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La Playa Carmel
3.0 of 5 Hotel   |   Camino Real at 8th Ave, Carmel, CA 93921 (Formerly La Playa Hotel)   |  
Hotel amenities
Ranked #5 of 22 Hotels in Carmel
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Outstanding Updates”
5 of 5 stars Reviewed September 3, 2013

Wonderful hotel in the heart of Carmel, short walk to restaurants, shops and beach. Hotel updated to its glory days, outstanding staff and grounds. Daily breakfast buffet had varied and delicious selections. Great stay and we will be back.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
CA
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 30, 2013

We spent one night at La Playa to celebrate our 25th anniversary. Everything about our stay was perfect. The staff was wonderful and we were upgraded to the stunning La Playa Suite with its magnificent views. (I have never seen such perfectly clear windows before - how do they do it?!) The grounds are so lovely and the hotel itself is a tranquil oasis, tastefully decorated and boasting all the little amenities that just add a little something extra, e.g. shuttle service, afternoon wine, evening cookies, and a waffle breakfast that is way more than just waffles and not to be missed. Oh, and we slept so well on the comfortable bed! My husband and I have done many day trips in Carmel and stay over night at least once a year - but La Playa was just so exceptional - I'm ruined for anyplace else! LOL! Thank you La Playa for help making our 25th anniversary so magical!

Room Tip: We had room 415 - amazing!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longview, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 26, 2013

A great location in Carmel. 3 blocks to the beautiful Pacific Ocean, and about 4 to the central retail district. Very charming hotel, with a great daily buffet breakfast. Friendly employees in all areas of the hotel. Beautiful gardens, and outside patio makes it great for enjoying the beautiful weather while enjoying a beverage and/or meal.

There is no elevator in the hotel so I would recommend trying to get a room on the first floor. We were on the third floor, and after waiting 20 minutes for the bellman to arrive to start his shift we decided to tote our luggage down the various flights of stairs in order to ensure we made our scheduled departure out of San Jose.

We would definitely go back to LaPlaya.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 20, 2013 via mobile

We have stayed at La Playa during the Concourse de Elegance for many years. It was difficult to get a room in the past due to repeat guests priority, popularity and affordable rates. We started in the chauffeurs room and each year worked our way up to a beautiful garden room. We had the same room available to us each year as repeat guests. We loved this hotel. The same guests came each year and we made many friends. The restaurant was fabulous staff were courteous and very knowledgeable about Carmel. Many staff had worked at La Playa for a long time and familiar faces greeted us year after year.
Last year we had our usual room because we had payed a deposit and booked the year before. The hotel had to honor it. The hotel staff and garden were quite different and prices had skyrocketed. The extensive renovation the hotel claimed to have done consisted of partially remodeled bathrooms, some paint, carpet and poorly done upgrades. All the charm this hotel once possessed is gone as well as the wonderful staff. As if that we're not bad enough we were told we could not make prior reservations for 2013 and someone would call us later in the year. We did receive a call from customer service in Arizona in Feb who left a message and never returned any of our calls back. When we called the hotel to make reservations the room rate had increased by $300 a night and a 5 night minimum was required. We chose to stay home.
In July we received a call from Hotel manger Mary Crow apologizing for not accommodating us and offering a special rate with no minimum night stay. Obviously they realized how much business had been lost and were now scrambling to fill rooms during the biggest event of the year. So we accepted and went on our annual trip. We were just as disappointed as last year. We had a room with a view of the busy street and construction next door. We woke to hammering and power tools daily at 8am. Very inexperienced staff and a hotel that had lost its lively charm. The ferrari owners party was no longer there, the lobby was dead as well as the bar. None of the same guests were there. In fact the hotel seemed only half full.
La Playa will never be the same. We were told to call Monday to book for next year. Out of curiosity we did. The room rate for 2014 will be $599 per night with a 5 night minimum. The 5 nights must be payed for in full now with a NON REFUNDABLE deposit! I don't know who these people think they are but this is no Four Seasons. $599 a night is outrageous for a hotel with no amenities except location. This is at best a 3 star hotel. So so sad.
Next year we will be at The Pine Inn and be sure to tell everyone we know about the mismanagement happening at La Playa.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2013

What a fabulous hotel, set in magnificent gardens, two blocks from the beach and walking distance from all the restaurants and shops. The staff were amazingly helpful and friendly. We were travelling with two small children (aged 8 and 5), and they loved it too - especially the milk and cookies laid out out at reception each evening. The heated pool and giant garden chess board where also highlights for them. The breakfasts were fantastic, great selection, lovely sitting out on the covered patio overlooking the gardens. All in all the hotel made out first trip to Carmel a very memorable one, and we will definitely be going back.

Room Tip: We stayed in a room with two queen beds, which saw quite tight. Next time we will request a garden p...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2013

This was an unexpected pleasure. Rooms are comfortable, not fancy but beds were very comfy although some rooms are way to small and they had to change us. There is no AC but Carmel is cool anyway. They serve a lovely breakfast including homemade waffles among the rest of the buffet. At 5 they serve wine and cheese and later wonderful cookies. Staff were very nice and accommodating and offered excellent dining suggestions. The location was great and the grounds are absolutely beautiful.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 11, 2013

My sister and I checked into La Playa in the charming town of Carmel. We stayed for two nights and were delighted by the hotel. My daughter had gotten engaged there and recomended it to us.
The staff was friendly and helpful,parking on the street readily available, and breakfast was a delight with fresh Belgian waffles.Our corner room had a view of the ocean down the street,and we slept with open windows to feel the ocean breeze.Please note there is no ac,but it was not a problem with the ocean air.Loved the small town itself,lots of interesting shops and restaurants.The only odd note was the town folds up at 9:30 PM.Would absolutely return to Carmel and this hotel.

Room Tip: Ask for an ocean view so you get the breeze. Beds are heavenly!
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Playa Carmel

Address: Camino Real at 8th Ave, Carmel, CA 93921 (Formerly La Playa Hotel)
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Carmel
#3 Romantic Hotel in Carmel
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — La Playa Carmel 3*
Number of rooms: 70
Official Description (provided by the hotel):
La Playa Carmel is a 75-room historic luxury boutique hotel, newly restored to preserve its turn-of-the-century charm while updating it to modern-day standards. Located two blocks from the beach and village shops, art galleries and restaurants, the hotel is situated in the heart of Carmel and anchors its most prestigious residential neighborhood. The grounds encompass meticulously tended gardens, intimate patios, secluded courtyards and a tranquil terrace swimming pool. ... more   less 
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Also Known As:
Hotel La Playa
La Playa Carmel Ca

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