As I entered the lobby, no one was in line. That was a relief as I had driven over a hundred miles and thought check-in would be quick with no one else around. However, the reception staff member told me to wait and that someone will be with me shortly. The same staff member tended to some paperwork behind the counter for about 30 seconds then a hotel guest approached asking for help and that same staff member tended to the guest for over 5 minutes. Right afterwards, the staff member asked me for my name. That was odd that the staff member didn't just check me in when I arrived. I didn't care for the robotic way of this receptionist mentioning the hotel amenities and sounded like I was being rushed off because now there were people standing behind me. It took only took about 10 seconds for the receptionist to find my reservation and now I was being rushed. A bell hop walked me to my car and helped me with my luggage. As we were climbing the stairs, I realized there are no elevators in this four level hotel. Arrived to the village room with a queen bed to find it is small. The bathroom room door is in the way of the sink and hides the little window without a screen. Shower in the bath and toilet are small. Closet has a small step that I tripped over a few times. The dresser has only four small drawers, too low to the floor and in the same cabinet as the mini refrigerator that makes a loud buzzing noise so turned that off later that night. The sidewalk right under my window was being power washed and the motor on that machine was way too loud. That continued for over an hour. Later that night around 9pm, hotel guests were slamming their doors so after about an hour and half of that, I got dressed and went down to the front desk to complain. The walls are pretty thin, I could hear people outside my room. Now, it's morning and sounds like there are contractors right outside my window sawing something. I'm not staying for breakfast. Very disappointed and won't be returning to this hotel.
- Official Description (provided by the hotel):
- La Playa Carmel is a 75-room historic luxury boutique hotel, newly restored to preserve its turn-of-the-century charm while updating it to modern-day standards. Located two blocks from the beach and village shops, art galleries and restaurants, the hotel is situated in the heart of Carmel and anchors its most prestigious residential neighborhood. The grounds encompass meticulously tended gardens, intimate patios, secluded courtyards and a tranquil terrace swimming pool. ... more less
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- Also Known As:
- Hotel La Playa
- La Playa Carmel Ca