We chose this resort because of the great reviews and because they are pet friendly. It also said a lot about the customer service that every negative review on tripadvisor was quickly followed up by a representative from CVR. We don't usually spend as much as we did for a room but it was our anniversary weekend and we wanted to splurge. I was very pleased with the room as we booked the Garland Suite...amazing! The room was beautiful and comfortable.
I have been very frustrated when looking for rooms that are pet 'friendly'...most resorts are pet 'tolerable'. We stayed one night on the beach at the Sanctuary Beach resort and they charged $40 for our dog (4lb yorkie mix) to stay and we had to sign a waiver stating that the dog could not stay in the room alone and if the dog became too noisy or disruptive we would be asked to leave. If my dog was noisy or disruptive, why would I want to take it on vacation? How are we supposed to go to dinner if the dog can't remain in the room alone? My point is, at CVR we paid the same price and were greeted in our room with a doggie bed, food bowls, a bottle of water, a door tag to alert the maid, and potty bags...NOW THAT's DOG FRIENDLY!
We had scoped out a couple restaurants we wanted to try in Carmel but after dining at CVR the first night, we weren't going anywhere else! The gazpacho was AMAZING and every dessert we tried was incredible! We also enjoyed breakfast there in the morning as well and were pleasantly surprised that they served breakfast until 11:30 as my husband is NOT a morning person!
My only feedback for CVR is regarding the gratuity automatically charged to the room. I suppose in some cases that's convenient but I'm not sure I was provided any services warranting gratuity outside of the restaurant. We took four loads of luggage to our room from our car, unassisted, walked up and down the hill from room 249 to the lodge several times a day and failed to take part in any of the ranch activites. I wouldn't have done things any other way but have a hard time paying for a service that I did not receive, perhaps I misunderstood that charge.
We had an amazing weekend and Carmel Valley Ranch played a big role in that! Having a comfortable home base between trips to Big Sur, Carmel, & Monterey, Amazing food morning and night, and the care they took to ensure my fur baby was comfortable are just a few of the reasons we will certainly return...and tell all our friends!
P.S. I really appreciated the security as well, we slept with the patio door open and I rested peacefully knowing randoms couldn't just drive through!
P.P.S. LOVED the local wildlife hanging out around our deck...deer and turkeys!
- Official Description (provided by the hotel):
- Stunning and relaxing, our elegant Carmel resort is abundant with the natural beauty of Northern California, offering intuitive service and memorable experiences in a striking venue. Savor incomparable comfort, breathtaking vistas, and a delightful array of activities at Carmel Valley Ranch. ... more less
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- Also Known As:
- Carmel Valley Ranch Hotel Carmel
- Carmel Valley Hotel
- Carmel Valley Resort