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“Great location very good value” 4 of 5 stars
Review of BEST WESTERN Carmel's Town House Lodge

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BEST WESTERN Carmel's Town House Lodge
2.0 of 5 Hotel   |   5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574   |  
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Ranked #13 of 23 Hotels in Carmel
Concord, CA
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Great location very good value”
4 of 5 stars Reviewed June 29, 2014

We stayed here on our first leg going down the coast. The location of the hotel is great! 2 blocks away from Ocean ave, so everything is very close. Our room was very, clean, quiet, and it looks like it has been updated. We didn't use the provided breakfast except for a cup of coffee, so we can't really provide any info there. I would stay here again

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, November 11, 2014
Dear Guest, Thank you for giving us a 4 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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395 reviews from our community

Traveler rating
    145
    160
    63
    19
    8
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127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne Australia
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 29, 2014

We stayed here as tourists from Australia because our friends had stayed here previously. Location is very good 3 mins from the centre of carmel. We had a king room, it was a good size, bed was good, TV and amenities all good, including a decent fridge. The one thing I found not pleasing is that there is only paper or plastic cups, not a glass anywhere, had to go to the general store and buy one to have a glass of wine but I guess that's a personal thing. Breakfast is ok, typical of this type of place but good coffee and enough to give you a start to the day. If you want a serious breakfast there are many lovely places in the town. On site parking at no charge is a bonus. For the prices in Carmel, I would recommend this as a good stable place to stay. There are more glamorous for sure, just a lot more money.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaluma, California
2 reviews
4 of 5 stars Reviewed June 24, 2014

The location of the hotel was wonderful, so close to everyting. The room was very clean, although since we got in so late and the hotel was booked solid, we got the handicapped room, so there was no bathtub, so the shower would make the whole bathroom wet, that was our only complaint. I did leave my i-phone charger in the room, plugged into the wall and that was not found (????) which I question very much, other than that, I would definitely recommend this hotel.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, November 11, 2014
Dear Guest, Thank you for giving us a 4 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville
1 review
4 of 5 stars Reviewed June 23, 2014

we love this hotel for the price and location will go back again. the service guest rep was very helpful, happy and answered all the questions we had and we had a tons. i also love how close this hotel is to all the shops and literally 5 minute walk to the ocean.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, November 11, 2014
Dear Guest, Thank you for giving us a 4 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington
1 review
5 of 5 stars Reviewed June 22, 2014 via mobile

The location was wonderful and the customer service was exceptional. We locked our room keys in our room twice and the lovey gentleman at the front desk always new keys ready for us and never made us feel bad for our mistake. The rooms were clean and modern. We had a wonderful experience.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, October 16, 2014
Dear Guest, Thank you for giving us a 5 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
willows, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2014

Although we are not comfortable with paying the amount we paid,to stay there...We do have this to say...The manager was still in training...and did a great job,at checking us in.He was courteous,as well as friendly.We had a smooth check in.The room was clean,and well appointed.We had every thing we needed,to make us comfortable.The continental breakfast,did the trick,as far as having the basics,for a ''quickie'' breakfast,goes.We liked the waffle,that was offered.The food area,was kept clean,as well as well stocked.

Room Tip: You may want to ''ask'' for an upstairs room.When you have other guests above you...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, October 16, 2014
Dear Guest, Thank you for giving us a 4 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Tahoe (Nevada), Nevada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

Nice and quiet. Clean and serene. In the heart of town. Easy in and out. Helpful help. Carmel is famous for elegance and sophistication. The Best Western Carmel's Town House Lodge lives up to this reputation. And the breakfast! C'est maqnifique!

Room Tip: Try 123. Good parkiing.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, October 16, 2014
Dear Guest, Thank you for giving us a 5 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Carmel
#11 Romantic Hotel in Carmel
#11 Family Hotel in Carmel
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Carmel's Town House Lodge 2*
Number of rooms: 28
Official Description (provided by the hotel):
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western

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