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“Great first time stay” 5 of 5 stars
Review of BEST WESTERN Carmel's Town House Lodge

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BEST WESTERN Carmel's Town House Lodge
2.0 of 5 Hotel   |   5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574   |  
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Ranked #15 of 21 hotels in Carmel
Lompoc, California
1 review
“Great first time stay”
5 of 5 stars Reviewed February 3, 2013

Great location. Good value. Plenty of parking and very quiet even though hotel seemed to be full. Clean, comfortable and quiet room. The room we had worked well with 2 young children. Staff was very pleasant and professional. They had accurate recommendations regarding the local dining. I don't think we will bother to look anywhere else the next time we need a hotel in Carmel.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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343 people have reviewed this hotel

Traveler rating
    119
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    58
    18
    6
See reviews for
112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Modesto, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 31, 2013

You can not beat this location in Carmel. We didn't have the breakfast as there are so many wonderful placers to go in Carmel for breakfast. Beds were comfortable. Hotel was very quiet even though we were next door to the lobby. Only major complaint was the creeking floors. Our floor creeked really bad and occasionally heard the room above us. Would just recommend a second floor room.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 28, 2013

We stay at this hotel whenever we are in Carmel and we are never disappointed! I wrote a review last year and still echo the same accolades! As with every stay, hotel management was friendly and quickly responded to our needs. The rooms are modern and very clean. The continental breakfast is a nice touch and has a variety of quick breakfast items.

However, the personalized service card in our room was something new. Guests need to complete the card by selecting the housekeeping services desired – fresh towels, bed made, trash removal, room vacuumed, etc., and leave the completed card on the bed.

We still like the rooms behind the main hotel - #328 – 331 on Dolores St. It’s quieter than facing the busier San Carlos St. There’s also covered parking beneath these rooms. I’ll be returning to Carmel next year and already have my reservation!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, January 29, 2013
Thank you for your recent review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Itajuba, MG
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed at this hotel for one night only. The rooms were comfortable, clean and had enough space.
It is in a great location and had parking in the hotel. We were very well received by the staff who provided information about the city and intructions about parking and internet.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, January 29, 2013
Thank you for your recent review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2013

We have traveled cross country and mostly stayed at Best Westerns..although they are not all the same, there is a secure guarantee that the rooms are updated and clean. We have never gone wrong staying at a BW..and Carmel is such a beautiful town and fortunately BW is well situated.. Everything is in walking distance.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, January 29, 2013
Thank you for your recent review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
1 review
5 of 5 stars Reviewed January 16, 2013

You couldn't ask for a more ideal location in Carmel. The staff is very accomodating and they know how to treat their guests. The hours for the complimentary breakfast were ideal. I plan to make this an annual stay!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCarmelsTownhouse, Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review, January 29, 2013
Thank you for your recent review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Carmel
#14 Romantic Hotel in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Carmel's Town House Lodge 2*
Official Description (provided by the hotel):
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western

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