Great location and service! - Review of BEST WESTERN Carmel's Town House Lodge, Carmel, CA

Also Known As:: Best Western Carmel`s Town House Hotel; Best Western Carmel`s Town House Hotel Carmel; Best Western Carmel; Carmel Best Western

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574

Phone Number:

Region: United States > California > Monterey Peninsula > Carmel

Amenities:

Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access

Hotel Style:

#12 Family Hotels in Carmel

Price Range: $$

Official Description (provided by the hotel):: Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western, Cheap Tickets, Travelocity, Priceline and Hotwire so you can book your BEST WESTERN Carmel's Town House Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

31-35 of 210 reviews

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Michael Y

Honolulu, Hawaii

1 review

“Great location and service!”

Reviewed January 16, 2013

You couldn't ask for a more ideal location in Carmel. The staff is very accomodating and they know how to treat their guests. The hours for the complimentary breakfast were ideal. I plan to make this an annual stay!

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Ask Michael Y about BEST WESTERN Carmel's Town House Lodge

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

January 29, 2013

Thank you for your recent review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

DEBBIE C

Sacramento, California, USA

1 helpful vote

Reviewed January 10, 2013

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Review collected in partnership with Best Western

Ask DEBBIE C about BEST WESTERN Carmel's Town House Lodge

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

January 14, 2013

Thank you sharing the experience of your stay at our hotel . We are pleased that you stayed with us again during your visit to Carmel and you found our rooms to be clean and comfortable. We are very proud of our “awesome” staff and I am glad they took good care of you. We truly appreciate your business and hope you will stay with us again. Please remember to contact the hotel directly for the best rates and service or visit our website at CarmelBestWestern.com

This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

Sara G

San Clemente, California, United States

2 reviews

“Amazing hotel perfect for wedding accomodations”

Reviewed January 8, 2013

We booked quite a few rooms a month ahead of time with JD. We were all coming from Southern CA and didn't know much about it. He was very helpful and easy to get in touch with. Once we arrived my entire party was very happy with how nice the rooms are and how friendly the staff is. It is in walking distance to everything and JD will give you recommendations and even coupons to local spots. We will all be traveling back to Carmel soon and will be staying here again. I would highly recommend someone staying here if they want a good deal, clean room and wonderful staff and also great breakfast :)

Room Tip: The Suites are great size but even regular rooms are all upgraded and look great

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Ask Sara G about BEST WESTERN Carmel's Town House Lodge

Sylvia S

Lincoln, Nebraska

“A cool stay”

Reviewed December 30, 2012

The thermostat control was located directly above the heater. Regardless of what it was set on, the room never got above 65 degrees. There were no spare blankets in the room. The dial for the heat lamp in the bathroom spun down to zero in less than a minute. Extremely beautiful area. Close to down town. Clean facility. Off street parking but very tight spaces - true of most places in Carmel. Space to eat in the breakfast area is also very limited.

Ask Sylvia S about BEST WESTERN Carmel's Town House Lodge

December 31, 2012

On behalf of our entire team, I would like to apologize for not for the incident you encountered during the stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Extra blankets are available upon request.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Guest Relations

A TripAdvisor Member

Thank you for sharing your experience about your recent stay and on behalf of our entire team, I would like to apologize for not exceeding your expectations.

We are placing a new breakfast room on sight which will be more spacious and eliminate the problem you encountered.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Guest Relations

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Great location and service! - BEST WESTERN Carmel's Town House Lodge

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