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“Good sleep” 4 of 5 stars
Review of Carmel Mission Inn

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Carmel Mission Inn
3.0 of 5 Hotel   |   3665 Rio Road, Carmel, CA 93923   |  
Hotel website
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Hotel amenities
Special Offer
Free Breakfast/Cocktails!
Ranked #12 of 22 Hotels in Carmel
London, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Good sleep”
4 of 5 stars Reviewed August 23, 2013

6th August 2013
As others have already said it did feel like an old Motel that has had a very expensive makeover.
However for us this was not a problem and added to the variety of our trip.
We were put on the second floor overlooking the car park but for one night we were not bothered however we could not find any lift access.
Plenty of shops & restaurants just over the road.
The "Happy Hour" food/drink deal was different but acceptable
Buffet breakfast included was more than adequate although we did have to queue.
Generally we found the hotel to be efficient, clean & comfortable

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, August 26, 2013
I just wanted to take the time to thank you for reviewing our Carmel hotel. From your comments it seems like you had a good night sleep, the staff performed efficiently and the rooms were clean and comfortable. We truly appreciate your business and hope you will stay with us again in the future. Contact us directly or visit our website for those exclusive rates and packages.
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1,046 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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England
Top Contributor
74 reviews 74 reviews
38 hotel reviews
Reviews in 47 cities Reviews in 47 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 20, 2013

We stayed here last year and enjoyed it, but this year it was not a good. The receptionist processed our arrival efficiently but not with the expected sincerity. The room was ok. The corridors were a little grotty. The breakfast is buffet style and quite good but on our first day we had to wait about 20 mins in a line and then the staff were very busy which meant they struggled to give a friendly service. The restricted pool opening hours was very annoying as it is not open till 9am which is way too late when you've a busy day ahead and you enjoy doing lengths before breakfast, they will open the pool early if you ask.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, August 26, 2013
Thank you for taking the time to review our Carmel California hotel. I’m sorry if we did not exceed your expectations in all areas. I agree waiting for breakfast can be a bit inconvenient. Many people like you take advantage of our bed and breakfast package. It is truly a great value but there are peak times in the morning when the crowds are huge. This can cause a bit of a wait and I’m sorry if this inconvenienced your day in any way. We truly appreciate your business and hope you will stay with us again. Please remember to contact the hotel direct or visit our websites for the best rates and service
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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

One of the best hotels we stated in during our west coast trip. The staff were all really helpful and our room was beautiful. The hotel bar was very spacious and the food was very good. Buffet breakfast was lovely and an excellent range of wine.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, August 26, 2013
Thank you for the many kind words about the Carmel Mission Inn. We are very proud of our staff and pleased that you recognized the service that they provide. We receive many good comments about our buffet breakfast and the choices provided. We hope you took advantage of our bed and breakfast package, which is an outstanding value. We thank you for your business and hope you will stay with us again when in the Carmel area. Please remember to contact the hotel direct for the best rates, packages and service.
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Wolverhampton
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2013

Lovely hotel, lovely staff, beautiful room excellent restaurants behind hotel. What a surprise complimentary breakfast again lovely.

We had a lovely stay at this hotel and would certainly recommend this hotel.

Also recommend a visit to Carmel Valley

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, August 26, 2013
We thank you for the many kind words about our Carmel California hotel. We are very proud of our staff and the hard work and dedication that they put into their jobs. These comments are shared with the team and they always appreciate recognition of their efforts. I’m also glad you took advantage of our bed and breakfast package which is truly a great value. We sincerely appreciate your business and hope you will stay with us again soon. Please remember to contact the hotel direct or visit our websites for the exclusive rates and packages.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 17, 2013

Spent one night at Carmel Mission Inn. Hotel is well maintained and reasonably comfortable. Rooms are well sized and there was plenty of space for rollaway beds. Buffet breakfast was not included in the room rate but worth the extra cost. Great starting point for the trip down to Big Sur national park.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, August 26, 2013
Thanks for the review of the Carmel Mission Inn and it appears you have a comfortable stay in our well-maintained property. You mentioned that breakfast was good but not included in the rate. We do offer a bed and breakfast package which is a great value and can only be purchased by calling the hotel direct or visiting our website. We appreciate your business and hope to see you again soon. Please remember to contact the hotel or visit our website for those exclusive rates and packages.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 15, 2013

The place needs a face lift, I visited before, a few years ago and NOTHING had changed. Carpets were a little grotty etc all staff friendly except one waitress at breakfast who was so slow and had to be asked 5 times for toast and water. You had to pay $5 for one small glass of juice at breakfast so I took my own! The pool was really nice and so was the jacuzzi. Fire pit was nice to sit by in the evening. Bit out of Carmel so you'd need a car!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, August 26, 2013
Thank you for taking the time to review our hotel. We know we are not a high-end luxury property but we strive to provide a great value in the Carmel area. You pointed out some of our great features such as our friendly staff, heated pool, whirlpool and outdoor patio with fire pit. We truly appreciate your business and hope you will stay with us again. Please visit our website for the best rates and packages.
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Grass Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013

Clean and quiet rooms, pleasant staff, well located, with easy access to town and the mission. Breakfast was not included, but there are several restaurants nearby, within walking distance, as well as a pharmacy and grocery store. Pleasant public spaces, lobby, pool area and patio.

Room Tip: 4th floor, balcony, corner suite, quiet and comfortable. No counter room in the bath was awkward.
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, August 26, 2013
For us the greatest vote of confidence is someone’s intention to “stay with us again”. We are glad that you found our guestrooms to be clean and quiet. We are also very proud of our staff and it seems like they took good care of you. You mentioned that breakfast was not included. We do offer a bed and breakfast plan which is a great value. We hope you will choose to stay with us again and take advantage of this exclusive offer which is only available on our website or by calling the hotel direct. We sincerely thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carmel Mission Inn

Address: 3665 Rio Road, Carmel, CA 93923
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Carmel
#15 Romantic Hotel in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carmel Mission Inn 3*
Number of rooms: 165
Official Description (provided by the hotel):
At our Carmel Ca. hotel you will find a quaint, yet stylish setting with an array of gracious amenities that include a heated pool, fitness center and the "Fuse" restaurant. We’ve truly created a destination within a destination. Additionally, we offer fantastic facilities for weddings, business meetings, retreats and special events. ... more   less 
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Also Known As:
Carmel Mission Hotel Carmel

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