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Carmel Mission Inn: Traveler Reviews

3.0 of 5
3665 Rio Road, Carmel, CA 93923
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Carmel Mission Inn
Ranked #7 of 21 hotels in Carmel
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687 reviews from our community

Traveler rating
    246
    284
    89
    36
    32
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Families
178
 
Couples
323
 
Solo
20
 
Business
30
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“solid place”
4 of 5 stars Reviewed November 28, 2012

For a roadside Motel/Hotel this place is really good. Situated just outside of Carmel center close to Highway 1, this place is a good base to explore the area if you don't want to spring for one of the more posher options around. The rooms seem recently renovated in a somewhat wacky, retro americana style. The staff is friendly and helpful. We stayed here on a very cold weekend and the heater didn't work in our room. Even though it was late at night, the maintenance came right by and figured out they couldn't fix it, So they switched us to another room with no hesitation. Would stay again, good option if you don't expect a super high end place.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cosmodrome about Carmel Mission Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review
December 3, 2012
Thank you for your kind words and your acknowledgement of our friendly staff. We appreciate your business and knowing that you would stay with us again. We hope to see you again soon and please remember to contact the hotel direct or visit our website for the best rates and packages.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Did the job, however no hot water”
2 of 5 stars Reviewed November 27, 2012

Stayed one night at the Mission Inn. Check in was smooth and front desk staff friendly and efficient. Room decor and furnishings were nice, room and bathroom were clean. On the surface it appeared the hotel was a well run operation with staff, rooms and grounds. However, I went to take a shower and my positive thoughts about the property went all downhill.

I turned the shower on and waited for the water to get warm, we were on the 4th floor and thought it may need a minute to get warm. Unfortunately, the water only went to luke warm at best and really stayed cold.

If the hotel could improve / fix the water heater that serves the 4th floor it would be a good little hotel.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Oak01 about Carmel Mission Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review
December 3, 2012
Thank you for your comments and acknowledging our friendly staff. We apologize for the inconvenience with the hot water. We did have a roof leak impacting the hot water and it has been addressed and fixed. We hope you will stay with us again and please remember to contract the hotel direct for the best rates and service.
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London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Excellent Place to Stay”
5 of 5 stars Reviewed November 21, 2012

Staff efficient and friendly on arrival with good knowledge of local area and restaurants.
Large contemporary quiet room, clean with good facilities, lovely bathroom. Very good complimentary breakfast, (only a tip required).
Plenty of free parking on site. Good restaurants within walking distance.
Short drive into Carmel.
Definately recommend.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Monsters_Ink_UK about Carmel Mission Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review
December 3, 2012
Thank you for your comments and for specifically mentioning our friendly and efficient staff. We are very proud of them. I'm also pleased that your enjoyed our breakfast and I hope you took advantage of our bed & breakfast package which is our best deal. We hope to see you again and please remember to contact us directly or visit our website for that exclusive deal.
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Palm Beach, Florida
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Surprise, hidden gem!”
5 of 5 stars Reviewed November 20, 2012

This is one of the original Holiday Inn's but now a WONDERFUL boutique hotel. The rooms are decorated very appealing and "Happy". The staff is helpful, breaksfast delicious and the fireplaces in the evening so inviting! Great Place to stay! We were in room 428!

Room Tip: Great location to downtown Carmel, Monterey, and Big Sur!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Islandprincess28 for Carmel
Ask Islandprincess28 about Carmel Mission Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Small hotel, big on service”
4 of 5 stars Reviewed November 19, 2012

I was unsure what this hotel would be like, as it looked a little basic. I hadn't paid a lot for it so really wasn't expercting a lot, just a bed for the night. I was pleasantly surprised. At check in we got a free upgrade to a balcony room, which over looked the pool and the beautiful mountain view in the background. The receptionist was so helpful, and spent a lot of time recommending restaurants and places of interest. Behind the hotel is a place called the Barnyard. At night there are some lovely restaurants to chose from and shops to have a wonder around. Its located around a 5-10 minute drive into Carmel. This area is stunning, and has a quaint and quirky old English feel to it. The beach is beautiful!! This was our favourite hotel throughout the whole of our flydrive holiday. I would definitely go back and wished I'd spent more than 1 night here.

Room Tip: The Balcony rooms were lovely, I would definitely pay for one of these next time. Perfect location f...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Clairesjourneys about Carmel Mission Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Carmel Mission Inn

Also Known As:
Carmel Mission Hotel Carmel
Carmel Mission Hotel
Best Western Carmel
Address: 3665 Rio Road, Carmel, CA 93923
Phone Number:
Region: United States > California > Monterey Peninsula > Carmel
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Carmel
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
At our Carmel Ca. hotel you will find a quaint, yet stylish setting with an array of gracious amenities that include a heated pool, fitness center and the "Fuse" restaurant. We’ve truly created a destination within a destination. Additionally, we offer fantastic facilities for weddings, business meetings, retreats and special events. ... more   less 
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