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“Pretty Quaint Convenient” 4 of 5 stars
Review of BEST WESTERN PLUS Carmel Bay View Inn

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BEST WESTERN PLUS Carmel Bay View Inn
2.5 of 5 Hotel   |   Junipero Street between Fifth and Sixth Street, PO Box 3715, Carmel, CA 93921   |  
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Ranked #13 of 23 Hotels in Carmel
canada
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
“Pretty Quaint Convenient”
4 of 5 stars Reviewed May 23, 2013

Nice rooms, small and quaint. I agree with other reviews. Very clean. Nice bathrooms. Fireplace WAS used and appreciated! Comfortable bed.
Breakfast was fine.
Met two staff members, one was friendly. Not impressed with other one. No biggie though.
Would stay again, if I ever get the chance!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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597 reviews from our community

Traveler rating
    193
    263
    98
    25
    18
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123
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tifton, Georgia
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 23, 2013

We chose this hotel on our trip up the coast of California on Highway #1 because of the reputation and value of Best Western Hotels and were not diappointed. We attempted to stay there another night because of the appeal of Carmel and it's location but it was already booked up for that night. The staff was very helpful, the room clean and comfortable and we enjoyed breakfast the next morning.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SACRAMENTO
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 20, 2013

This was a great spot for a "reunion" with long-time girlfriends. We did not need luxury, nor something quaint. We had a casual suite with two rooms and three beds total, that offered a small but adequate "gathering" room in between and a small courtyard with table in front. We could walk to all the shops and restaurants, and down to the beach. The hotel offers a free continental breakfast which we did not sample, and plenty of off street parking which is a definite plus. We all agreed that we would return to this facility if in the area.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 18, 2013

Our stay at this BW hotel was pleasant. The location is very convenient being able to take a short walk to Carmel town full of shops and restaurants and the ocean. We enjoyed walking around the neighborhood blocks to look at the cute storybook cottage homes. There is a nice market next door. The room was attractively furnished and decorated with pastel colors and clean, quiet and looked new. The green clay sea plaques and pictures on the walls were a nice touch. The gas FP was nice to have and the shutters on the windows were nice rather than curtains. The bathroom was exceptionally nicely designed and a good size with pretty tiles and glass shower doors and a frosted window. The breakfast was limited. I would suggest making coffee available in the lobby in the evening. I would recommend for others to stay there and I would stay there again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alexandria
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 15, 2013

The hotel is clean and well maintained and the staff are excellent. The gas fireplaces are a cool feature as it gets chilly at night. The refrigerators in the rooms were a nice plus. The location was very convenient to everything.

Room Tip: The rooms with king sized beds with refrigerators and fireplaces were great.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 12, 2013

This is an older motel that has had some renovations. We stayed at a very busy time of year so we basically had a choice between the two Best Westerns in Carmel. We walked by the other Best Western, I don’t think you would have much of a view there. Our room on a higher floor had a distant ocean view and a large patio. Note: Some rooms on the lower level would only have a view of the parking lot/swimming pool area. I think that could be noisy.

The staff wasn’t overly friendly, border line rude, but the location is really great. Walking distance to stores, restaurants and the beach.

Room Tip: Some rooms on the lower level would only have a view of the parking lot/swimming pool area. I think...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Carmel, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 9, 2013

This is our first experience of a Best Western hotel (or more accurate..motel). It was not a happy experience.
First. The Carmel Bay View is a motel, most certainly not a hotel.
If you ask to use the restrooms at the reception you will be directed to the public toilets at the local shopping mall. This is UNACCEPTABLE.
Second. The staff on duty when my wife and I arrived, 25-minutes prior to official checkin time of 3pm, was most unhelpful, although he did direct us to the nearest public toilet when we asked to use the restrooms.
I accept that he was unable to check my wife and I in until 3pm but I do not accept the fact that this was a SELECTIVE choice, as when we returned (from using the public loos) just before 14:55pm, he had just finished checking-in another guest, a procedure which presumably takes at least 5- minutes (conservative guess) to complete. This highly selective choice is UNACCEPTABLE.
Thirdly. When we originally arrived at 14:35pm, why did the checkin-clerk not just advise us to relax in the reception area lounge and enjoy a cup of coffee (available in flasks) and that he would check us in as soon as he could (or be when he could be bothered to)? It was obvious that I was just being a nuisance at this particular time. This is UNACCEPTABLE.
We did finally checkin at 3pm, it was not a pleasant experience. The atmosphere was very frosty to say the least.
Now for the facilities: The location of the motel is very good, but please remember this is a motel and, not as described in the literature, a hotel. So do not expect normal hotel facilities as they do not exist at this facility. The facilities which are available are OK, (except there are no restrooms outside your room) and are competitive with similar-type establishments.
The rooms are of a reasonable standard. Our room (Room 208) was a good size. The room was generally well presented and clean but........the coffee maker was located in the loo. How disgusting is that? Someone doing their business then touching the coffee maker. Yuk. This is not hygienic. This must violate some Californian food hygiene law.
The motel room was quite noisy. Most rooms effectively have doors accessible directly from the motel car park. The hard concrete floor surfaces amplify the comings and goings of guests on the same level. Noisy car park. Noise transmits between adjacent rooms, both on the same level and above. I can hear the guy in the next room snoring.
Overall: Service and checkin clerks - 1 star.
Location - 4 star.
Facilities - 2 - star (This is not a hotel).
Would we use this facility again? - Absolutely NOT. We would always elect to stay at a hotel with normal hotel facilities. We feel duped and short changed with the web-description of this facility. We feel that the "hotel" description is in effect very misleading.
(If you are in the Motel market then I think this place is probably OK, although some staffing issues / training needs to be urgently addressed).
Would we visit Carmel again? - Absolutely, it is a lovely location within California. We made a few Carmelite friends in the very short time we were there.
Unfortunately, we now have to endure the Best Western at Fisherman's Wharf in San Francisco tomorrow for the next 3- days. We are not looking forward to this at all. Too late and too expensive to change now. We hope that San Fran Best Western is a hotel and not a motel.

Room Tip: Difficult to say, but perhaps at the end of any given floor level so that you do not hear other gues...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Carmel Bay View Inn

Address: Junipero Street between Fifth and Sixth Street, PO Box 3715, Carmel, CA 93921
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Carmel
#10 Romantic Hotel in Carmel
#11 Family Hotel in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Carmel Bay View Inn 2.5*
Number of rooms: 59
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Also Known As:
Best Western Plus Carmel Bay View Hotel Carmel
Best Western Carmel
Carmel Best Western

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