My husband and I stayed at the Comfort Inn Carmel for 6 nights in August. I was encouraged to book by all the good reviews on this site and the rate is more reasonable than other motels in Carmel. I was not disappointed. The motel is cozy, with plenty of flowers and location is fine for walking around Carmel. The room was on the smallish side but very clean. Thought the bathroom was a good size and pretty decor. Loved the shower - lots of hot water and good pressure. Some people have noted that the owner, Suzy, seemed to watch all food items taken at breakfast. These folks stated she had a thing about taking too many waffles. I do not know where they are coming from! At our first breakfast she only showed my husband how to use the waffle maker - and she did so in a kindly manner. In fact typically during breakfast, Suzy was either on the phone or gazing out the window, she was not watching how much food people ate! I do not understand the criticism of this nice lady. We complained only once to her that the fan did not operate correctly, she took the complaint graciously, and she changed it out to a new fan that same afternoon. We only experienced good and kind service at the Comfort Inn. We had a great time in Carmel, which is a magical place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to share your experience about your stay at the Comfort Inn Carmel. We truly appreciate the many kind word about our staff especially Susie, as she works tremendously hard to provide each guest with a relaxing and comfortable stay. I was happy to hear that you enjoyed the our new Yours Truly Breakfast as it has been popular among many our guests, especially out Waffles. I will pass along your great experience to all of our staff members. Thank you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.