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“Disappointing in every aspect” 1 of 5 stars
Review of Casanova Restaurant

Casanova Restaurant
5th Avenue & Mission Street, Carmel, CA 93923
831 625 0501
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Ranked #9 of 151 Restaurants in Carmel
Certificate of Excellence
Price range: $1 - $75
More restaurant details
Restaurant details
Good for: Romantic, Special occasions
Dining options: Lunch, Dinner, Late Night, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Sydney
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Disappointing in every aspect”
1 of 5 stars Reviewed August 12, 2013

We had seen this restaurant on a travel show so as it was our first trip to Carmel we booked well in advance.

The service was terrible as the table was left with empty plates and glasses for a long time until we asked a passing waiter ( not ours) to remove them. We asked for an ice bucket for our wine from our waiter who did not bring one , so we asked the Sommelier who again had to be reminded after 10 further minutes of waiting.. We ordered the fish of the day and the NY steak but both had no taste at all which was very disappointing indeed. The service was very poor and we were ignored by the sommelier and waiter on numerous occasions !!

Carmel has a plethora of restaurants so I sincerely urge you to give Casanova a wide berth and choose an alternative

  • Visited August 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 1 of 5 stars
      Food
Helpful?
2 Thank SpeedoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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929 reviews from our community

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Spokane, Washington
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Fabulous food with incredible service”
5 of 5 stars Reviewed August 12, 2013

If you visit Carmel you must visit Casanova. The food is amazing from their wonderful seafood to my favorite lamb chops. You will love this gourmet experience and their exceptional wine list.

Do yourself a huge favor and visit Casanovas!

Visited August 2013
Helpful?
Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
Level Contributor
68 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Casanova is Falling on "Hard Times"”
3 of 5 stars Reviewed August 12, 2013

For many years now, I have always rated Casanova as being the best restaurant in Carmel-by-the-Sea. Repeatedly I have referred friends and strangers alike to it for a memorable dining experience. Its cuisine remains excellent as does its charming ambience in which to enjoy your meal. But I am afraid Casanova has gradually fallen on hard times. Were it not for it unique ambience, I could not recommend it has heartily as I once did. And why do I say this? Simply because of its long-standing tendency to overprice it menu selection, especially its varied selections of wines. Slowly but surely, it is "cutting corners" with a little less here and a little less there, especially the hors-d'oeuvres! The proverbial "straw that broke carmel's back" came yesterday, when I asked for some bread and was told that bread is no longer severed, but can be ordered for five dollars. I placed an order for it and I was give four slices of excellent bread, that is, at $1.25 per slice of bread! NEVER in life have I been in a restaurant and charged for bread, not to mention this outrageous price. So, fellow restauranteurs from now on I shall frequent "Le Saint Tropez" in Carmel-by-the-Sea, where excellent bread is served without charge and where the cuisine easily rivals that of Casanova.

  • Visited August 2013
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
2 Thank John Wm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Califonia
Level Contributor
120 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“Not To Be MIssed”
5 of 5 stars Reviewed August 11, 2013

The restaurant looks great as you approach--very inviting. The hostesses were very friendly, very welcoming, and very passionate about the food and the restaurant. The atmosphere is very relaxed, pleasant, and convivial. The server had a large area to cover, but she pulled it off with aplomb. A manager (owner? partner?) was circulating among the diners, conversing, filling water, clearing plates. Even better than all that was the food. It was fresh, delicious, and beautiful. You should not miss out on the experience.

Visited August 2013
Helpful?
Thank FCT3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great place.”
4 of 5 stars Reviewed August 8, 2013

We ended up at Casanova for a little late night snack, when we couldn´t find anything else open (other than all the other restaurants, that is - grocery store closes way too early). We only had some appetizers, prices were a bit stiff, but the food was excellent! It is perfect for a romantic evening.

  • Visited July 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank Ina89K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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