We had seen this restaurant on a travel show so as it was our first trip to Carmel we booked well in advance.
The service was terrible as the table was left with empty plates and glasses for a long time until we asked a passing waiter ( not ours) to remove them. We asked for an ice bucket for our wine from our waiter who did not bring one , so we asked the Sommelier who again had to be reminded after 10 further minutes of waiting.. We ordered the fish of the day and the NY steak but both had no taste at all which was very disappointing indeed. The service was very poor and we were ignored by the sommelier and waiter on numerous occasions !!
Carmel has a plethora of restaurants so I sincerely urge you to give Casanova a wide berth and choose an alternative
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