The experience actually began before our stay. It seemed like all the rooms with view were going to be taken but I tried asking them via email. They responded almost immediately, they had a room that was perfect for us. With fireplace, ocean view, balcony, etc.
The room was exactly as the photos in the website. The view was amazing, spending time in the balcony was a pleasure: the hotel, although busy, was quiet most of the time. The breakfast basket, the jacuzzi and the parking lot were pretty convenient.
The hotel is not right on the beach but it is a nice walk away. You have a small market and several nice restaurants on Junipero street. Also, Ocean Av. is full with nice restaurants and shops.
All the staff was great. It was a surprise to meet John, who was not only pretty familiar with our country but also very fluent in spanish. But not only him: all of them were very nice and helpful.
The cherry on top of the sundae was this: we forgot one of our bags in the hotel. We called from the airport and they confirmed they had it. They were nice enough to have it shipped to us in one day. We can't be more thankful.